I have been e-mailing since Monday morning 10/26/2020 with no response! It was ignored. Secrets to Scoring the Best Secondhand Style from thredUP But I received a pair of pants that were incorrectly described on the website, and when I initiated the return and explained that the return was because of the incorrect description, they offered me store credit. Thredup no longer lists exact measurements, but instead refers you to a generic size chart that is not an accurate representation most of the time, and they should know It's bad business not to provide full details including exact measurements for clothing. I love reading everyones SF posts, but just dont think I can spend that much on clothes. Whats not to love about that?! First off, payouts are very bad. If you disable this cookie, we will not be able to save your preferences. They're all over the place, and all of them suggest even the larges are far too small for me! Be sure to check your measurements and the brand sizing charts before ordering. Beware of the scam! The email says they reserve the right to not accept any items. We live in a really rural area in the country but seldom do I buy clothes. They don't get back to you. What I Bought From thredUP vs. How It Actually Looks I genuinely LOVED my thredUP experience, and I . thredUP is essentially an online consignment shop. Many of the reviews are from disappointed customers who mailed in a giant bag of their most awesome clothes, only to make a couple of bucks. I used their label! From there you will see your cashout balance and have the option to transfer it to your PayPal. this is beginning to smell more like a scam and highly fraudulent than a legitimate selling site. How to Measure Your Foot to Find the Right Shoe Size - Nike I think most people would look at them and scream Those are Hannah Rupp pants!. Your email address will not be published. When I tried a return, they offered pennies on the dollar. In the event that something doesnt fit, thredUPoffers a super easyreturnsystem. I wasted my time and all the clothing I submitted and SO DISAPPOINTED. ThredUp takes advantage on both sides: when people seek to "sell" clothes to the company and when consumers "purchase" from them. This website uses cookies so that we can provide you with the best user experience possible. But you can save even more money by using a few other features. The clothing thats rejected can be donated or you can opt to have them send it back to you. I was notified that this kit was processed on March 7th. There was only one pair where the measurement on the listing was not accurate so I sent an email with pictures as evidence and I was refunded right away. We are using cookies to give you the best experience on our website. Green is slowly creeping into my wardrobe and Im not mad about it! Privacy Policy. There are a number of ways you can receive payment from thredUP. It doesnt necessarily matter if your items still have tags on them or are in really good condition if it is a lower end item such as Old Navy or Target, you probably wont get much for them. Where are all the black denim jackets?!). It was a process that took about a month. , Im looking for a resale shop for clothing for both adult and kids clothes. As the world's largest online thrift store, thredUP receives thousands of clothing items each day, sorts through each and every piece, and lists over 30,000 items on our site every day. 5,948 reviews for thredUP, 3.2 stars: 'They have clearly changed how they size things but refuse to answer emails, I have sent 5 over the last 2 months and crickets. However, only 4 items are listed. thredUP Reviews | Read Customer Service Reviews of thredup.com - Trustpilot An adorable polka dot box showed up on mydoorstep, and inside my finds werehand-folded with cute thredUPtags, wrapped in nice tissue paper, all held together with a cute sticker. I could've thrown it in the garbage and felt better about it - rather than feeling like I got scammed! Friends have had similarly bad experiences, but I didn't know that until after I sent my box to them. I was not loving the odd sleeve length or split hem so it is a PASS. thredUp calls itself an online consignment store with "thousands of new arrivals" every single day and aims to only sell "like-new" quality and confirmed authentic. ThredUPis a great solution for women who want to get rid of their familys gently-used clothing without ever even leaving the house, or paying for shipping. Sizing? : r/ThredUp - Reddit By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Hope you are able to find some awesome items for your wardrobe! The devil is in the details and unfortunately they got it wrong. They are price gouging. But even as a seasoned online clothing shopper; mistakes happen. For more information, please see our I ordered five items from thredUp and THREE out of five arrived stained!! Tip for consumers:My advice would be to steer away from this company. All rights reserved. Keep in mind that these are used clothes! Its not easy & their response time is poor; Unless you pay to expedite selling, there is much delay in processing time and no idea what date they will post it. I measured myself so I knew the exact inches around my waist, thighs, etc. Size 8. And some of the items have been some of my very favorites. So returning an item ends up being expensive and souring me on future use of this website that appears so attractive. And one more thing? thredUP Reviews - 5,903 Reviews of Thredup.com | Sitejabber I am ok with this because its still really pretty! Clothing faded or stained. I was not expecting to make a ton of money, so being able to donate the rest of my clothes through thredUP made my life easier. So I tried to take the other white cardigan out of my thredUP bundle but they dont let you remove things once you called dibs. If you want your clothes processed faster, you need to pay a $10.99 fee. is it really worth it? Or the size according to their internal measurements. Never again! Want to know a little secret about the absolute best way for busy moms to shop? One important thing to note is that you will get charged a 2 percent fee of the cashout amount from PayPal. Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. Fast forward to the presentI purchased four pairs of pants off of their site. The attached tag said it originally cost $45! Also, be sure to Pin your favorite outfit from this post. But you can save even more money by using a few other features. are thredup measurements accurate - opticstoday.com They only want more and more money. But we inevitably want or need new clothes occasionally, and when the time is right to buy, thredUP is a perfect option. I want to feel cozy and styled, not just like I added something with sleeves over a tank top. http://thebecomingconference.com, Erin, you look so good!! 1st one has 2 bright red stains on the front that were not disclosed in description. Youll see the LUXE-brand payout percentage on the very right column. I've enjoyed Thredup but my last order (yep, I'm done) they put the wrong size (med) on the item in the post. US. I used thredUPs Payout Estimator, which tells you how much you would earn if you sold a designer item. Sign up for thredUP and use my discount code for 30% off. Theyve filtered and sorted like crazy allowing you to use their technology to find exactly whats on your wish list. However, sizes between brands aren't always the same. In other words, youre getting more for your money and being a much more responsible shopper for the same dollar value. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. They listed two of the bags, and listed that they processed the following on the following dates:1. They will send you a postage-paid bag, and you simply stuff the bag with your gently-used clothing and place it in the mailbox. Information and translations of thredup in the most comprehensive dictionary definitions resource on the web. Helpful (1) What does thredup mean? - Definitions.net Shopping in traditional thrift or charity shops where collections are far less curated does require more patience and energy. Learn how your comment data is processed. This gives current customers $10 for every referral. They will say 50 cents to 1.00 per item so it is not hidden info. Heres a quick checklist to help you determine whether it would be worth your time to use thredUP. Notify me of follow-up comments by email. I honestly feel like I should've just thrown my stuff away instead of Thred Up insulting me with a ridiculous payout of $0 for a brand new (never used) Coach wristlet (which they had listed as gently used)! Also, unless you take a screenshot of the text conversation, they can deny it ever happened. thredUP . Also, if youre in a hurry to get rid of your items and turn a profit, thredUP might not be worth it, unless youre OK with selling out the fee to rush processing. However, because the site's photos are poor quality, even when zooming close, it's not possible to determine that. Unless your low-end brand name items are in mint condition, Id recommend throwing them in the donate pile. Honestly this company is not choosing to accept a lot of product that could easily be listed. I used to have my own consignment store on eBay and I used to get lots of questions from customers asking me about the color, condition, measurements, and of course, the low ballers requesting a huge discount. If you want to go the eBay or Poshmark route, keep in mind that selling online takes time. Wanted to love this. I ordered 2 boxes clothes for kids for school. You can choose to have your items returned to you for $10.99 or have thredUP recycle them. I shop on-line quite a bit. Sorely disappointed. Never got hold of a human, emails never answered. Am I missing something about these sizings. I received a Dooney & Bouke that had saturated with Hawaiian punch and was so worn on the bottom it was unreal. Here are a few tips to help you: If you send in your bag at the tail end of a season, consider adding items that are appropriate for nextseason too. Fabric and clothing type listings were wrong as well; for instance, a 100% wool blazer from Talbots was listed as polyester). Having sold my fair share of clothes on ThredUp, I would not recommend it. So you need to be OK with the fact that you wont get a large payout unless you have a very high-end designer item. just as a heads up someone needs to speak up. I will order from them again. ThredUP Review & Guide - Subscriboxer The rise wasnt high enough for me and the inseam was shorter than I imagined. Because I had selected to donate if they didn't sell, I have no control over where the items end up. The fabric on two of the pairs of pants are awful. The way it works is to first request a Clean Out Bag from their site. Nothing has been posted to my account! Hey girl! Im glad I could provide some insight. I would hope things with blood stains would be considered biohazard and discarded, not sent off to a customer! Horrible. My designer items got either lost or more likely stolen. Tip for consumers:DON'T SEND YOUR CLOTHING HERE- you will just be out! ThredUP.com. After they receive your bag it takes about one to three weeks for your Clean Out Bag to be sorted and listed online. I genuinely am concerned that there is a story here and may become apparent after a while. I love the selection, the service, the packaging and the prices! http://support.thredup.com/hc/en-us/articles/203415086-CONSIGNMENT-Everything-you-need-to-know- I went back on their site to initiate a return and, low and behold, they charge a return fee for every item. This website uses cookies so that we can provide you with the best user experience possible. Especially when it comes to secondhand garments! Trim Healthy Mama Builders Coaching Group, Dear Mom with the Screaming Kid at the Grocery Store. They were a little big, a little stiff, and, again, the rise wasnt high enough for me. First, the measuring and listing they do is way off. ThredUPis a greatresource for womens and kids high-quality secondhand fashion (like a well curated online consignment store) with a range of brands and upto 90% off the original retail price. Or make a trip to your local consignment store instead. When I earn store credit for selling my own clothes, I often use the credit to purchase new things for my boys as they outgrow their current wardrobes. (and they deal in just women and kids clothing though, so men are out of luck) Is it worth it though? I have ordered from them three times and each time there was a problem (hole in one thing, incorrect sizing on another) and then this. Items were smaller than appeared from description and photos. Make a Wishlist & Search With An Intention. This fee will be deducted from your payout. My Honest ThredUp Reviews (Buying + Selling) | ClothedUp If you use thredUP with the proper expectations, it can be worth your time to use it. You need to understand that thredUP is a business. This was my cart the last time I shopped thredUP. Because I sent in 575.00 worth of clothes and recieved 8.00 in credit, half of them had tags still on them and were high priced items. That was last week, and still NOTHING! I think youre wrong (and that probably doesnt surprise you). I ordered 7 items in my first thredUPbox (all pictured in this post)3 shirts, 3 pairs of pants, and one pair of neutral flats. I genuinely LOVED my thredUPexperience, and I cant wait to tell you about it! I dont know how their team missed that but I was not interested in trying to remove them when I had a perfectly good white cardigan that I just thrifted elsewhere. As an Amazon associate, I receive a percentage of qualifying purchases. Bandolino Solid Black Heels Size 8 1/2 - 77% off | thredUP Im too spoiled finding good deals at Goodwill to consider it! I thought I would spend hours upon hours combing through websites. But the worst thing is that "easy" return policies are deceptive, because there is a $3.99 handling fee for each item plus a $10.99 return postage fee unless you want store credit. Tip for consumers:Shipping takes longer than expected. From missing measurements, inaccurate website descriptions, or my own misjudgment about a silhouette. Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. They were described accurately online but ended up being a MISS on my body. So disappointed, and I cant return it. thredUP calls these LUXE-brand items, you can actually earn a decent amount! You're better off going to Marshall's or TJ Maxx. The fee will be deducted from your earnings. This is about a company exercising quality, decent business practiceswhich ThredUp does not do. No thanks I would rather donate to a local thrift store. I sent countless emails to customer support, they answered emails a week later and were of no help. Take it from someone whos sold many a Louis Vuitton bag on eBay it takes time and effort to post something on eBay and wait for it to sell. This means that every time you visit this website you will need to enable or disable cookies again. But with thredUP, thats totally not the case. Find out how we combat fake reviews. I've spent the past decade+ creating a healthier home for my family. I wound up earning a lame credit. Promo Codes that promise to apply to everything never do, not the ones they've sent me anyway. ThredUp customer service is terrible. I really hate the environmental impact of making returns by mail but I try to view it as my piece will get a second chance with the right owner and that thredUP is one of the good guys in all of this. Reviewers satisfied with thredUP most frequently mention great condition, good quality, and polka dot. Run. thredUP has done the hard work, sifting through the unwanted to find the high-quality hidden gems. 2nd item was described as a Blouse. Step two is to log into your PayPal account. SO disappointed in this. >thredUP allows you to purchase better brands at lower prices, as youd expect, because pieces are not new. No one has ever called me back Their bust measurements in particular seem to not match the listed size. I cannot recommend this company. My selling experience, however, has been appalling. We are using cookies to give you the best experience on our website. You can order return assurance for about $12 but be prepared to get a bag back with your items stuffed in like garbage. $ 28.99 $18.84 35 % off with code WELCOME. Here are some steps you can take when measuring the accuracy and precision of your data: 1. Interestingly, this one is still the wrong shade but its made of cotton (I actually have its cognac colored twin that I thrifted a year or so ago!) I saw people getting very good brands and bags in very good shape. Even if you fill up the entire bag, thredUP will only accept 40 percent of your items. I have been ordering from ThredUp for about a year with mixed results. If you disable this cookie, we will not be able to save your preferences. Shopping thredUP (compared to traditional thrift shops) is likebuying time and investing in peace of mind, two things that can be hard to come by, even at a price. It goes against our guidelines to offer incentives for reviews. Me thinks their model should be embraced by more retailers out there -especially online retailers. I'm the founder and editor of Honestly Modern, and I'm so glad you're here to learn more about sustainable living in our modern world. I PASSED. On the thredUP site, you wont find a million pieces that you love at first sight. Without requiring a photo my CSR just went ahead and processed a full refund on the item! Its one of the downfalls of trying to sell something thats very trendy. If you try it, I hope it works out really well for you! So, here I go again. You have to pay for your own return shipping if you want the money back to your card. I used to love thred up until they started charging $14.99 + for me to donate my clothes to them. Yes, the prices were WAY better than Stitch Fix, and you can even search by price, so I did some low-priced searches because I am so frugal. In other words, if its mid-August, put in fall items as well. What are the main takeaways that youll keep in mind the next time you shop online? Although I recently lost 20 pounds, I was terrified that the clothing would not fit. If youve successfully sold items and have some money coming to you from thredUP, you need to wait at least 14 days. They currently accept 600+ LUXE brand items. The same goes for expensive, name brand clothes. 8 Simple Barbie Shoe Jewelry & Accessories You Can Make At Home! To learn more about reviews and trust on sitejabber.com, visit our. I am satisfied as a buyer, so they get an extra star. I was logged out of the app in March and was finally let back in by customer service in April. Tip for consumers:take photos of any luxury items before sending them their way, they may mysteriously disappear. Usps eould be cheaper and faster but they don't care. Absolutely greedy and corrupt. But Ill keep looking elsewhere for one because now I know I would really love one in my wardrobe! Truth be told, I have tons of clothes so Im currently letting go of more than I bring in. I tried the Thredup chat for assistance and after waiting 15 minutes, they said ironically they JUST opened the bag. thredUP Just Made BIG Changes To Their Clean Out Kit Service, Art Meets Fashion: How I Chose What To Wear To a Gallery Opening. Hit-and-Miss quality, Inaccurate descriptions. Maybe it was a speck of dirt or tiny stain on the sleeve. Required fields are marked *. I don't remember every single thing but there was a Ted Baker dress and brand-new Mother jeans. (I knowIm the rare woman who does not typically enjoy clothes shopping!). Note the point where the two ends of the tape meet and write down that number. This year I made a conscious effort to live with only what I need and let go of what I no longer used. They definitely overcharge too. There is also an organization called Just Between Friends that hosts kids consignment sales a few times a year and has franchises around the country. So much for green. Not only did ordering clothing through thredUPprove me wrong on all of these points, but it exceeded my wildest expectations in so many areas. If its worn out and old, it should go in the donate pile. Types of clothes you can sell: Everyday gear. The transfer is pretty much instant and only takes a few minutes. There is always the return option where you can get your entire bag back for $12.99 as well. They now charge $14.99 for processing the items you send them. I got a couple of decent enough used items on thredUP. Its a topic Ive covered around here many times with tips on how to shop online when youre not the size of a model, save money and get cash back from online shopping, and also insider tips for thrifting online! But if you havent tried it because you dont think its your thing, I challenge you to give it a shot. about their customers. After all, the processing time takesup to five weeks! These points can't be covered in your five options above. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Peruse around for lots of ways to incorporate sustainable practices in your everyday life. Consignment stores care a lot about designer clothes, and thredUP is no different. These clothes were all fairly new the last bag contained an authentic Prada backpack purse. If you love the service, start sharing with your friends! When I enter a store, I head straight for the back. We absorb a cost in acquiring inventory, a cost to process that inventory, and then we make revenue on re-selling that inventory. ThredUp accepts items with so much inconsistency that it is impossible to predict what they will accept and what they will "reject." I checked a few charts online, and it seems to be more in line with Small or even Extra-Small sizing. Live and learn! If you are lucky enough to sell anything, there's a fee to transfer it to paypal. Mostly, I donated and sold furniture, kitchenware, and clothing. Waste of money! At least it would save you $11. But my little guys, always growing, regularly need new clothes. (I have a long torso so its a struggle. It's truly rare indeed!So, twice impressed with customer service and frequently impressed with the accuracy of descriptions, measurements and quality of the items I've purchased from ThredUp. Hope that helps! In order to actually receive the money in your bank account from thredUP involves a few steps. I could have sold them myself or donated where I wished. Scam artists. They don't give a rats $#*! All were in terrible condition, so bad that i couldnt even donate them. Several months ago, I wrote about how I didnt like to buy clothing for myself onlineeven though I do purchase many other items on the web. I will have to throw in trash, can't decide if it's blood or marker. Handbags. They did and sent only some if the items to a lady 30 miles away and she contacted me on social media. I will be looking into this and im pinning this so I dont lose it! I immediately sent them a message asking to cancel. I suppose the prices were better than StitchFix? The quality was not anything I wouldve looked twice at at a Goodwill store. So, instead of combing through page after page of their site, I was able to very quickly narrow my search to the specific colors, styles, and sizes I wanted. The thought of scrolling through page after page of clothing did not appeal to me atall. Only time will tell. Yes. Confessions of a ThredUp Convert - The Humbled Homemaker According to thredup's sizing chart, (my chest measurement) I ought to be a large. I dont know the stores in that area well, but maybe you could do a Google search for kids resale in Oakland if you havent done that already? I not only got rid of 40 percent of my things and moved into a smaller apartment, I thoroughly enjoyed the process and the outcome. This is what their payout structurelooks like: This tool was actually really handy because it gives you an idea of whether its even worth putting that item in the bag. Cardigans, in general, are kind of a unicorn item for me.