Anyway, we are done for now, and yes it is a bit expensive/pricey but you get what you pay for, the exclusivity, comfort, appearance, and quality is there. We've decided to keep it although we're not really happy with what we got. The aesthetics of Arhaus is simply beautiful. Well, my husband and I have been looking for chairs for a year now. We were concerned when we found out that our salesperson, who was aware of, and helping us with, all our issues had then left Arhaus. Solid steel swivel mechanism allows 360-degree rotation. The shipping label would only cover the weight of one of the boxes. Like all things you read on the Internet, understand there is no better judge than yourself. On the day of the delivery Tricia was there!! They keep apologizing which at this point is worthless to me and say they will give a follow up call or email. 2023 Chairish, Inc. All rights reserved. In addition to the top categories above, Arhaus offers a wide array of other home products, such as: Arhaus provides free catalogs to shoppers in the US.Want to shop their newest products? they are the one should respect and feel the same way if you really like you furniture you are selling. Also, when we did finally schedule delivery it was on time and they called and texted with a very narrow delivery window so we were not sitting waiting for hours. I purchased several pieces of furniture from Arhaus. Our sustainably certified Crypton Nomad Snow, Nomad Linen, Nomad Slate, Cushing Frost, Cushing Storm, and Cushing Slate Home Performance Fabrics are easy to clean, soft, and durableengineered with stain-, odor-, and moisture-resistant technology in every fiber. As for the actual collections at Arhaus--absolutely stunning, innovative and different. I called Arhaus a week and a half later. Trish, our sales person and an interior designer, provided us with her expertise from choosing wallpaper, furniture, lighting, rugs and art! Beautiful store with an impressive selection of unique but current furnishings and accessories. Outdoor Kitchen. ARHAUS ROSELYN MIRROR DUPE . I have had the chairs a year and they continue to make noise and it is embarrassing when I have a dinner party. Outdoor Dining Furniture; Outdoor Lounge Furniture; Outdoor Chairs; Adirondack Chairs; Outdoor Bar Furniture; . 6 Arhaus Furniture Italian Faux Leather Capri Dining Breakfast Room Chairs 2 Arhaus Furniture White Marble & Metal Tiered Modern Side End Nightstand Tables 2 Arhaus Grey Suede Dunbar Leather Nailhead Club Lounge Library Armchairs Pair Old World Rustic Iron 2-Tier Mirrored Arhaus Ornate Scrolled Iron Side End Table It was not listed "AS IS" so I expect all parts to come with it. Tonight, we decided to go in to see if we 100% really wanted that couch or if there was anything else that we liked better. Privacy Policy and Andrea and Chris are amazing. This is gently used in a formal home and like new condition. New and used Furniture for sale in Chino Hills, California on Facebook Marketplace. I can't thank him enough for being so friendly, helpful, and honestly just a normal person.. without trying so hard to sell something that actually sells itself. So here I am still not being refunded by a company that has received the returned items. Everyone there is incredibly helpful and great to work with too. Heather Jester was our guide and inspiration. The 2 wooden cocktail tables were finished so differently that they didn't even look like they were from the same set. I want to escalate past the store manager, but they will not provide a contact. East Boston, MA. Because we had a holiday party scheduled at our home, Daniel and the store manager, Michael, went above and beyond to get us our items in time for the party. Customer service's response was that normal wear is not covered. Although it was no easy task, the Store Manager - Michael - was able to locate the bedding at a different store and ship it to our other house outside of California in time for the holidays. I purchased a dining room set with 6 chairs. $1,000 $2,500. For unique dining seating options, Arhaus has upholstered dining chairs/benches/banquettes, wooden and rattan chairs, metal benches and chairs, leather chairs, and more. Arhaus furniture quality? My chairs also came in less than 1 week in perfect condition! work. It was a custom piece so it took quite some time to come in (which was expected). A place like this should be accommodating to everyone and he was very discriminatory due to us being around the age of 20, however we definitely had money to spend. Frames are craftsman-built in America using cross-directional hardwood laminate certified by the Sustainable Forestry Initiative. I love this store! The moment we walked in we knew this store fit our style. The pros: Beautiful selection of unique, quality dining furniture. I cannot comment on the quality of my furniture since I have just received it. Love coming here! $1,350 $1,500. Well it is now October 4th and I'm yet to hear back or have my issues resolved. on Chairish. When I finally came close to making a choice I showed him a picture of my family room. Thank you to Daniel and Michael as well as the professional delivery team. I've gone back to purchasing everything from Crate and Barrel and Wayfair. Multiple times, I always had to wait to speak to Chris who seems the only who gets it right. I love elegant and sophisticated design Arhaus offers. Curios & Cabinets . They did not stand behind this item. My favorite furniture store! No matter the project, our Complimentary Design Services will bring your vision to lifeindoors and out. So it was that time of life again, furniture shopping time. My first and last Arhaus purchase. and didn't hear for a week, so I called him back again. They should offer free delivery over a certain amount spent. Arhaus Swivel Chairs (2) Malden, MA. Thank you. They promised a discount. Dining Chairs. If you don't want to deal with headaches, order everything online!! If you continue to use these The delivery was on time and the associates were extremely professional. ARHAUS / CRATE & BARREL TAJ LEATHER STRAP DINING CHAIR DUPE. Even if you spend thousands of dollars you will not receive any support. 2 fake leather saddle stools I purchased showed wear after only a few months even though I hardly sit on them. And I love the way they do customer service from sales to delivery I have no complaints. This set of dining chairs is amongst hundreds of pieces of furniture that are available at our location in Grandview! Track arms. Visit your local Arhaus store to explore our artisan-crafted collections and to connect with a Designer. Purchased almost $20k worth of furniture - cant get a straight answer on delivery- get excuses on warehouse issues etc - no one in the store ( Long Island ) can tell us when well be receiving any part of our order - different stories told by receptionist, sales person and store manager - made special trip to Florida based on store promises knowing theres a 3-5 day window - thats come and gone and no one cares. I'm giving this 3 stars because I had both good and bad experiences in this store. It's was a big change but being empty nesters we felt it was time. Tricia one of the design consultants came to my home and helped me plan my buy. For shoppers looking for an excellent way to bring brightness to their spaces, Arhaus has a collection of just under 200 distinct and artistic lighting pieces. Both Michael and Kat were outstanding in ensuring the furniture best fit on my deck and was in line with my overall style. Anyhow, we were greeted right away by one of the Designers, Tracy R. He was very polite and interested in helping us, not selling us. These are the most beautiful outdoor chairs not to mention incredibly comfortable! I had a full list of items to look up and our sales person, Maite, took us to every single item and was great with additional suggestions. She took a look at the rest of the house, consequently I bought more furniture! Be ready with your credit card. doesn't. Pair of ARHAUS Slat Back Dining Chairs with Ivory Foliate Upholstery $ 695.00 $ 278.00 Pair of dining chairs by Arhaus are finished in a medium, satin wood tone and complemented with ivory foliate upholstery for adaptable additions to the dining table. Furnished almost our entire house and the quality of the furniture is amazing. Thank you, Arhaus, and the great sales, delivery and customer services teams. . Note: Made-to-Order items typically include a lead time or custom delivery window that is added to the delivery time. Find many great new & used options and get the best deals for Genuine Arhaus Baldwin Furniture Swivel Chair Slipcover - Washable - Cocoa Brown at the best online prices at eBay! On approved returns, the buyer is responsible for the full cost of return packing and shipping. The couch we purchased doesn't connect right, I went into the store and was told by Heather she would put in a service ticket- she never did. Known for their sleek online experience and modern styles, they also have 71 locations across the US. We had wonderful service and design consultation thanks to Rebecca Scott. Chairish uses cookies to enhance your experience, allowing features like, Per Arhause site: Craftsman-built in the foothills of North Carolina, our chic Remington Collection is an Arhaus favorite. I'm thrilled Arhaus has come to San Diego!! Its total bs. So far non of it has fixed our issue. There was a mishap and we got a wrong ottoman but customer service eventually got it right. We want you to love your new piece as much as we do. I was thrilled with my order of outdoor patio furniture from Arhaus. You won't be disappointed. I am reading the reviews and I understand that some people had trouble with the policies of Arhaus, but they like the design of their merchandise. Thanks for nothing Arhaus. The follow up service is just as slow. I have spoken to numerous managers, concierge managers and etc and so far nothing. Stay clear of this company, and this store. Definitely coming back to finish off my home! They say this is not a warranty item even though I purchased the extended warranty. On another point the art we have received couldn't have been better packaged and the delivery was great. How am I supposed to do that myself? Terms of Service and The woman stated she would submit an email to UPS and when they responded, she would be in touch with me. If you continue to use these Arhaus's new outdoor product range is vast, running the gamut of fully upholstered daybeds to traditional solid-teak frames. You have the option to disable non-essential cookies below. We want you to love your new piece as much as we do. Should've listened to our gut on NOT buying a sleeper sofa that has an extra step - read "increased risk of failure" - of an air mattress. I am told there is nothing that can be done, it's normal wear and tear. An old man in his 60's named Tracy was very quick to kick us out for merely looking around. He has been to our home and helped picked out pieces for the space we have. Come in today and see the full collection. We had one rip in a couch and placed our request for repair in January. She asked all the right questions of what I envisioned for my new place. I order 4 faux fur throws on black friday. Seat cushions contain dense foam made from partially plant-based material, padded with poly fibers. ARHAUS Paxton Leather Cocuh. From tufted, hand-distressed leather to soft, muted velvet upholstery, Arhaus sofas come in a variety of fabrics and sizes to fit any space and design aesthetic. Sales rep did further investigation and it seems that my order has not been processed at all! How do you spend $10K on a dining room set and get a table delivered a year later with no chairs when I insisted it be delivered together, then 6 months later A CHAIR (meaning one of six) is delivered? NEW. If you continue to use these He's the complete opposite. Tricia did an in home design consultation and was great at answering our questions and coming up with creative designs for our rooms! Terms of Service and Versatile sizing options allow you to design the perfect seating arrangement for any space, and the option to choose Crypton Home Performance Fabric means Remington is the perfect fit for any home. We've recently updated the Chairish, Inc. . When it comes to your own comfort, your own body is the only North Star. Add some character in your dining room with Arhaus dining tables, with designs ranging from classic Italian styles to minimalist modern. The nearest store is too far from of you, but you still can try to find the store with 'More Stores Near You'. Bedford, NH. The delivery men were gracious and the communications were thorough. Thank you to Michael and Kat for helping me select the perfect furniture for my home. Terms of Service and (e.g. We tried every possible method to inflate without, and it just. International, cross-border returns may require different processes depending on the countries between which and it was a wrong size, of course. Arhaus lighting fixtures are a great way to transform a space. We are talking about approx 1k on an order of over 20k. Loved working the manager Chris- I ordered most of the pieces from him; very helpful in picking the right furniture and accessories for my new homeI can't say I'm as happy working with other staff (when Chris is not available on phone) in the store who messed up my new orders/ requests or delivery dates or simply didn't know much on how to help a customer. Reply HELP for help and STOP to cancel. new york furniture "arhaus" - craigslist. Outdoor Accessories & Decor. CL. When spoke to the supervisor, she never apologized, instead, she was denying that there was nothing that they did wrong.. No professionalism, such a small furniture company does not provide any customer service whatsoever. Arhaus. Worry-Free Financing. They did not question anything that we called. Share your homes style with usand the world. He offered different seating options to match the table within our budget. We save a seat at the table for everyone, because we know with absolute certainty that diversity makes the world a beautiful, interesting place to live. Vintage HENREDON End Table with Brass Accented Top, BERKEY AND GAY Sideboard with Painted Floral Details, HANCOCK AND MOORE Tufted Back Club Chair in Brown Leather, Set of 5 ARHAUS Upholstered Dining Chairs in Grey, ARHAUS Distressed Round Dining Table on Pedestal Base, Set of 4 ARHAUS Wood Framed Dining Chairs in Brown Leather, ARHAUS 2 Piece Wedge Sectional Sofa in Beige Chenille. For more information, please visit our They did not put aside my chairs and I was told too bad because they no longer have them. Arhaus is an Ohio based home furnishings retailer that designs and sells sleek, modern furniture and home decor. Sideboards & Buffets . Loved working with Etta and Chris. Much better service from both. No follow through yet again. Gardiners Bay Swivel Chair FS986S. furniture. Every Remington piece showcases a contemporary silhouette with sleek edges and a low profile that can be styled to match any aesthetic. The nearest store is too far from of you, but you still can try to find the store with 'More Stores Near You', https://www.arhaus.com/products/kira-swivel-dining-chair, //cdn.shopify.com/s/files/1/0507/9017/0795/products/30KRACSSLTSC_A221012_badc519e-7bf2-4f34-950f-53f204a642f6.jpg?v=1678989710, //cdn.shopify.com/s/files/1/0507/9017/0795/products/30KRACSSLTSC_A221012_badc519e-7bf2-4f34-950f-53f204a642f6_large.jpg?v=1678989710, //cdn.shopify.com/shopifycloud/shopify/assets/no-image-2048-5e88c1b20e087fb7bbe9a3771824e743c244f437e4f8ba93bbf7b11b53f7824c.gif, https://www.arhaus.com/products/kira-swivel-dining-chair?variant=42146977218731, https://www.arhaus.com/products/kira-swivel-dining-chair?variant=42146977185963, https://www.arhaus.com/products/kira-swivel-dining-chair?variant=41315672555691, https://www.arhaus.com/products/kira-swivel-dining-chair?variant=41315672588459, https://www.arhaus.com/products/kira-swivel-dining-chair?variant=41384384757931. For this reason, we will be purchasing the Tahoe & we will continue to work with David. No issues with ordering, delivery either. New and used Arhaus Furniture for sale in Guilford, Maine on Facebook Marketplace. Alyssa had our sectional completely remade, and has continued to provide outstanding customer service to us checking in on a regular basis to make sure the replacement is well made, without issues, and up to our standards. Visit your local Arhaus store to explore our artisan-crafted collections and to connect with a Designer. The company stated the webbing was making the noise and is should resolve with use. I am writing to say that in my experience, the complaints of under-performance could not be further from the truth. I will continue to work with her on future projects. Rowe Furniture Studio Accent Swivel Chair is covered in light seersucker-style stripes for a breezy casual look. 6 Arhaus Furniture Italian Faux Leather Capri Dining Breakfast Room Chairs Arhaus Martello Imperial Regal Brown Leather Nailhead Desk Office Swivel Chair Finding the Right seating for You With entire areas of our homes reserved for "sitting rooms," the value of quality antique and vintage seating cannot be overstated. Msg and data rates may apply. I just ordered too much ;). Arhaus collaborates with skilled artisans all over the world who craft its many exclusive collections, which are complemented by timeless upholstered pieces (slipcovered, leather and custom-ordered seating), indoor and outdoor dining tables and chairs, bedroom and office furniture . Every Remington piece showcases a contemporary silhouette with sleek edges and a low profile that can be styled to match any aesthetic. Countless emails, phone calls , and hours of our times wasted and we still don't have our couch fixed. My furniture was delivery at the end of July, the third party company came late August, we are now in October and I still have faulty furniture. No problem with ordering, delivery etc. We bought it received it by UPS in a week and hung it up. Privacy. We would definitely buy here ! I will definitely be going back. Privacy Policy and He also followed up to make sure delivery was arranged and was extremely responsive when we had questions. From tufted, hand-distressed leather to soft, muted velvet upholstery, Arhaus sofas come in a variety of fabrics and sizes to fit any space and design aesthetic. We realize that Alyssa certainly did not need to take over our problems and she could have easily redirected us back to Northpark or to the corporate office but it has been her time and time again going above and beyond for us. Tufting is coming loose (requiring me to glue it), and it is pilling, etc. Who is looking at this furniture before it goes out for delivery? They expected me to put the old cushion in the new cover. View Terms & Phenomenal store. You would think for thousands of dollars of orders, Id at least get a little bit of service better than what grubhub offers (and grubhub is FAR better than these clowns). Visit your local Arhaus store to explore our artisan-crafted collections and to connect with a Designer. What a beautiful store! Fresno Swivel Chair. Arhaus has both indoor and outdoor sofas ranging in price from $1500 to $9000+, with unique styles such as curved sofas, leather sofas, chesterfields, modern sofas with a low-profile silhouette, and some customizable sofas. Not sorry, we made a mistake, but denial that they had ever promised me the chairs. Not only does Arhaus produce new products, they also breathe new life into antique and vintage items, offering truly one-of-a-kind furniture for those looking for something with a little more oomph. venmo legal department, ,
