I have experienced major delays in receiving time sensitive notifications, getting rental analysis, inspections scheduled, and completion of work items, and an overall continuous lack of responsiveness. Find out how we combat fake reviews. I was very skeptical to this being a scam considering it was too good to be true but Im desperate so I went to check it out. Hi Current Resident, we appreciate your honest review. They kept my deposit. The carpet was in horrendous condition and I paid to have it cleaned upon moving in. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. AC was repaired 4 times within 18 months by different companies under Great Jones supervision and I was charged again and again. In addition, they overcharged me more than $3,000 for repairs that I have not approved, and they have been ignoring me requests for refund for weeks. Condominiums are very easy and almost never reject renters. Acquired by Roofstock New York, New York, United States 51-100 Series B Private www.greatjones.co 11,116 Highlights Total Funding Amount $33.8M Contacts 47 Employee Profiles 4 Investors 8 Similar Companies 10 Find More Contacts for Great Jones This resulted in a leak that then damaged the vanity and my tenant had to request a subsequentvisit on 07/07/2022 charged $90 where I refused to complete the service since the damage had been created by previous technicians. We discontinued service March 18th, 2022. BBB Business Profiles may not be reproduced for sales or promotional purposes. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Rent and reserve are two different items. Types of diversity represented in an organization, specifically of those who are founding members, currently the CEO, or have check-writing abilities in an investment firm. Please be careful. JLL has a great opportunity to join our Retail Property Management Team at the Shops at Palm Desert. I called left messages. We held 2k in reserve 1k for each property for 90 days for any expense that needed to be paid in the time period.. Our simple fees are all-inclusive.No markups, no hidden costs, no locked-in contracts or cancellation fees. Useful. Indianapolis, IN 46204, If youd like to visit our office, please make an appointment by emailing support, Indianapolis property management, Anderson property management, Carmel property management, Zionsville property management, Franklin property management, Greenwood property management, Ingalls property management, Lebanon property management, Noblesville property management, Atlanta property management, Brownsburg property management, Advance property management, Amo property management, Arcadia property management, Avon property management, Bargersville property management, Beech Grove property management, Boggstown property management, Charlottesville property management, Cicero property management, Danville property management, Flat Rock property management, Fortville property management, Fountaintown property management, Gwyneville property management, Markleville property management, Nineveh property management, Orestes property management, Shelbyville property management, Sheridan property management, Thorntown property management, Trafalgar property management, Waldron property management, Edinburgh property management, Fairland property management, Finly property management, Fishers property management, Greenfield property management, Jamestown property management, Lapel property management, Lizton property management, Maxwell property management, McCordsville property management, Morristown property management, Needham property management, New Palestine property management, Pendleton property management, Pittsboro property management, Plainfield property management, West Newton property management, Westfield property management, Whiteland property management, Whitestown property management, Wilkinson property management, Boone County property management, Hamilton County property management, Hancock County property management, Hendricks County property management, Johnson County property management, Madison County property management, Marion County property management, Shelby County property management, Indianapolis property management services. Paulette Jackson, it's experiences like yours that really keep us motivated! GREAT JONES - 414 Fayetteville St, Raleigh, North Carolina - Property Management - Phone Number - Yelp Restaurants Great Jones 4 reviews Claimed Property Management Edit Closed See hours See all 4 photos Write a review Add photo Location & Hours 414 Fayetteville St Raleigh, NC 27601 Serving Raleigh Area Get directions Edit business info Despite me telling them not to keep reserves on file. Tips to Raise your Home Value at any Price Point, Moving a Family: The Complete Guide for Parents. Thats right they charging me fees when theyre no longer managing the property. We ask that you continue to work with the pest control company. to keep sending out people to put band aids and create more damage. HE PREFORMED NO WORK AT ALL. I've been trying to contact them regarding the notice but no reply back, Noone answers the phone, tried texting. Unfortunately, based on the information provided, we are having difficulty locating you in our system. Please see the statements we have sent you YTD. The issue is that I have a rodent infestation and the pest control company that has been selected has not been managing it effectively hence why we have been dealing with a worsening issue for upwards of two years now. I'm sure no licensed inspector has been in this unit. We will reach out to you directly and do our best to resolve this with you. Our focus? We are owed our full security deposit of $1107. Name of the organization that made the acquisition, Total amount raised across all funding rounds, Total number of Crunchbase contacts associated with this organization, Total number of employee profiles an organization has on Crunchbase, Total number of investment firms and individual investors, Total number of organizations similar to the given organization, Descriptive keyword for an Organization (e.g. This feature is in beta and may change with future updates. Ive lived here 2 yrs and haved enjoyed my home! Hopefully this subject can be rectified ASAP. We went around Great Jones. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. So on Nov 11 I was able to contact tenant support. We're raising the bar for annual rental management. Super shady. A tenant left a few months ago and left thousands of dollars worth of damage and no one at Great Jones can, or . We are committed to delivering a delightful experience and improving your profitability, and we tie our service fees to it. Theyve overseen $4B+ in rental real estate for the countrys largest REITs, including helping drive Waypoint Homes reinvention of renting.. Two to three years of supervisory experience with two or more employees and demonstrates good leadership qualities; Estimated compensation for this position is: 80,000.00 - 90,000 . I wanted to share some additional follow up issues Ive experienced with Great Jones. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Had continuously been watching a property for it to be open for applications and applied within hours of the home going live online. ********************;12:06 PMWe are very sorry to hear about the issues you are experiencing. Great Jones as become a perpetual disappointment in "managing" my property. With an unemployment rate of 2.7%, the city has experienced incredible economic growth. We would like to have a better understanding about your experience, please reach out to us at support@greatjones.co so that we can do our best to resolve this with you. Check out our locations in detail to see if you rentals fall into our servicing areas. Customer Reviews are not used in the calculation of BBB Rating. At the time you were vacating the property, the property was transitioning to another property management company. Chevrolet_Peety, thank you for sharing your positive experience! Now I also have to spend money on attorneys to get my money back from them. Susan C Williams, thank you for sharing your positive experience! Great Jones tells me since I'm on a month to month I don't get a lease. Allie, we are disappointed to see your low star rating. Again I am requesting before & after picture for each service request. scheme but as my property manager it is their duty to verify completion of work. Hi Jewell, we appreciate your honest review. This resulted in a leak that then damaged the vanity and my tenant had to request a, visit on 07/07/2022 charged $90 where I refused to complete the service since the damage had been created by previous technicians. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. We are looking for the refund owed to us. The entirety of my stay at my rental was marked by negligence. Our Field Operations Team is on the ground managing the appreciation of your property's value and your residents' decision to renew their lease in your home year after year. They did it w/o even telling me. If you are subleasing a co-op or leasing a condominium, board approval will be required. We are very sorry to hear about the issues you are experiencing. Leshia, we are disappointed to see your low star rating. Application fees ($50 - $350) Criminal and Credit Check Fee ($50 - $150) Brokerage fee, if applicable. Find out how we combat fake reviews. Hi Elisandro Feliz Matos, we appreciate your honest review. Barbara Ann, thank you for sharing your positive experience! I recently got an email from great jones property manager saying my lease is being terminated and it will not be renewed. Thank you for your time and assistance. Names, phone numbers and addresses of the following for the apartment application: Security deposit (usually equivalent to 1 2 months rent), Criminal and Credit Check Fee ($50 $150), Brokerage fee, if applicable. Thats right they charging me fees when theyre no longer managing the property.This company has shown they are not only incompetent of effectively managing a property. See details. Thank you for reaching out regarding your remaining deposit refund. The reserve of 2K is still owed to us. They will not respond to your emails or calls and if youre lucky enough to get someone on the phone its with a third party company that has nothing to do with Greenville and has limited knowledge about any of the properties. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. And They did not that in order. When the plumber came there was no leak any longer. I received an approval email on or about the 25th. Great Jones is a residential property management company. I called every day (we live in Florida. I had a terrible experience with my previous company, where as Great Jones is a very professional run organization.So far, I've had great experience and I highly recommend them to any investors looking for a property management company for their real estate investment. Everything is remotely operated and maintenance issues are handled accordingly. My level of concern over these continuing delays is significantly increasing with each passing day. I honestly simply cannot believe a property manager company would rent out a residence with this many issues. FRUAD !!!!!!!!!!! I can't speak to anyone, nor get a straight answer from anyone at either Great Jones or maintenance. As a result, none of the activities that should have been performed were initiated (notifying me that the tenants were moving, performing updated rental analysis, scheduling of the move out inspection, etc.). Application was submitted for an home 8/4/22 Emails and phone calls with no response Home sent to different management company app was not Now Im being told app is exp and I need to pay again for something that was poorly handled on they end I was advised for a month that someone will contact me and it never happens I was even told my app was incomplete and when asked what was missing no response My app had shown approved I live In ******* ** and need to relocate and this has been the worst experience. After I applied I was asked for a copy of my lease. They are doing the bare minimum but the infestation continues to grow and is causing risk to our health and wellbeing. $50 application fee is costly when you trust that your payment will be credit for the investment of renting a house. Rently is an innovative Real Estate Self Service Showing Solution that will help Property Managers automate their showings & scheduling.Using Rently's self service showing solution property managers can easily provide access to renters and vendors without having to go out to the property. Run far far away! Boost your team's efficiency and expertise while increasing asset value and make your real estate work smarter. Read 1 more review about Great Jones Property Management. Great Jones is a new, innovative property management company that brings together state-of-the-art technology with top-tier local service to deliver a superior property management experience to our clients and their residents. Is that why the complaint was forwarded to you perhaps? If you are wishing to dispute any items on your move out statement, please send an itemized list to ********************************* and we would be happy to review. It goes against our guidelines to offer incentives for reviews. Copyright 2023 Great Jones Realty. Business Profile Great Jones Property Management Property Management Contact Information 2977 Highway K Ste 309 O Fallon, MO 63368 Visit Website (314) 582-3228 Customer Complaints 21. His response time was fast and effective and he help me land my home. I've been renting from a private owner for years. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. After tenants leave, Great Jones requested to do repairs to make my condo "livable" again so they can list it for rent. Left four voicemails. As a matter of policy, BBB does not endorse any product, service or business. Every time I email the last person I talked to, its a new person answering me and saying So-and-so is no longer with us, but Im new and I can help you! Believe all of the horrible reviews! Unfortunately, based on the information provided, we are having difficulty locating you in our system. Co-ops are stricter and may require a personal interview. Our records indicate that you have been provided with the required documents on 10/4/22. It was summer time. Grace Property Management. I was a tenant of Great Jones for 3 years. We would like to have a better understanding about your experience, please reach out to us at support@greatjones.co so that we can do our best to resolve this with you. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Were taking a fundamentally different approach by questioning the norms of our industry and creating truly great outcomes for everyone involved. Great Jones has been made VERY aware of this and has yet to make any action to find a better option for pest control therefore forcing us to live in an unsanitary environment. Once my tenant moved in in March of 2022, repeat maintenance calls were conducted by Great Jones without my knowledge totaling more than $2,000, some for the same repeated problems and others for issues which were never fully resolved or poorly repaired. I learned that most if not all of the Great Jones staff is not located in ******** so assume they sub-contract out all the work without verifying quality nor true completion of work. Sincerely,*******************************. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. But it also means being a full-time landlord fixing toilets, chasing rent, and spending nights and weekends responding to your residents. The communication with Great Jones is attached. They initially charged me close to $8,000 to get my property "************" and allegedly fixed a long list of issues which I recently learned many were not actually fixed. I hate this establishment I would never recommend anyone to live in any houses owned or managed by Great Jones they should be call called horrible Jones. 55 Monument Cir 7th Floor It's not even that they're incompetent, they just don't care. View contacts for Great Jones to access new leads and connect with decision-makers. For too long, property management has been something to endure, not enjoy. Reply from Great Jones Property Management. They've overseen $4B+ in rental real estate for the country's largest REITs, including helping drive Waypoint Homes' "reinvention of renting.". (15% of the annual rent). BBB Business Profiles may not be reproduced for sales or promotional purposes. This was confirmed by my tenant. In 2018, the company raised $8 million in Series A financing from Crossl Read More Contact Who is Great Jones Headquarters Nobody cared to get condo association permission to do the job so it cost more than $3000 to pay through Great Jones to these AC companies and then more than $2000 to redo everything again according to condo association requirements. If you need another copy of this itemization please request one by emailing **********************************. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. They have several different locations:https://www.greatjones.co. The entire experience from the first day they have been impossible to contact. Their driving purpose is to provide the highest quality care for your rental properties . After multiple complaints from tenants and. REQUESTING REPAIRS VIA LATCHEL To file your first request contact Latchel directly using one of the following methods below: CALL: 407.553.9696 So I requested the information needed to complete my application. Many landlords require a tri-state (New York, New Jersey and Connecticut) guarantor and prefer a relative. I have experienced major delays in receiving time sensitive notifications, getting rental analysis, inspections scheduled, and completion of work items, and an overall continuous lack of responsiveness. The worst management company ever! This was confirmed by my tenant. leasing@greatjones.co or (239) 201-2164 Own rental property? After multiple complaints from tenants and issues with rent collection with decided to discontinue services in May 2022. We have had so many issues with this company and we just want to be sent the reminding $420 so that we can be done with this company. Their driving purpose is to utilize technology to stay one step ahead of investors needs and positively affect their bottom line through never-before-seen efficiencies. Again, please refer to the original attachments. I never told Great Jones that it was repaired by the owner, and to this day (months later) they never called to schedule to repair it or check to see if we got it working. As a matter of policy, BBB does not endorse any product, service or business. I work from home and have disabilities. I currently am a renters and my house had a problem that was beyond tenant repair. They do not return phone calls, emails or even a registered letter. With the latest turn of my property, the tenant's notice to vacate was not entered into their system. There are many reasons why I would rate as 1 star, but the latest being that we didn't have ac for 83 days. Stealing money from their client base. Experience with shopping mall property management a plus. It was founded by Jay Goldklang, Abigail Besdin, and David Diaz with offices in Florida, Indiana, and North Carolina. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Hi Bryan Nicholson, we appreciate your honest review. I won't ever use them again! Unfortunately, based on the information provided, we are having difficulty locating you in our system. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. When we moved out in July, we followed all the steps for moving out and notifying the company. Outstanding loans, assets liquidation, credit and rent history are also taken into consideration. HQ Phone (239) 232-8416 Company Great Jones Alex Vercheski Current Workplace Alex Vercheski has been working as a Manager, Property at Great Jones for 4 years. He charged this company $90! Were taking a fundamentally different approach by questioning the norms of our industry and creating truly great outcomes for everyone involved. BBB is here to help. Companies can ask for reviews via automatic invitations. Indianapolis ranks in the top 30% of cities nationwide for its cumulative real estate appreciation. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Our management was switched to Great Jones later in 2020, so we dealt with the company for almost 2 years. That's why investors choose Great Jones for their rental property management in Indianapolis. Unfortunately, based on the information provided, we are having difficulty locating you in our system. Hello ***** and thank you for your message. Get qualified today to unlock your growth potential.
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