I fell off my hoverboard today and now it won't turn on.. it just shut off when it rolled 2 times. I have had many customers who bring in a machine with battery issues, relatively new (2-3 years old) and PT condition is brand new. Please note: Segway PTs require 2 batteries to operate. What others doOkay, your Segwaybattery isexpensiveand has 92 cells with CU boards inside that constantly monitor the batteries health so its able to deliver high Power on demand (Called the BSM) You justcantpulse the + & terminals with a charger as this will confuse the software in the battery and not use it to its full potential causing the Cells to overheat and cause more damage, so please if anyone has attempted to charge the battery other than on Segway please dont send it to us as the cells could be over charged and potentially damage our equipment. This is for two Rebuilt Lithium Segway Batteries. Those are not the same batteries, and dont have the same warranty and quality of factory-new batteries. Plugged it in and no problems since. Jan 30, 2016 by Deep tread, ATV style tires tranverse most all sorts of terrain- confidently get where youre going. Please be advised long term storage of6+ monthsmay decrease battery performance. New (Other) or Best Offer +$189.99 shipping I left it charging for 1 hour checked it -- it was flashing green (meaning at 50% according to the manual) Left it charging for another hour (states 2-3 hours - assuming 3 hours max!!) The second is a little more unique but makes sense if we look at what is going on with the built in charger and batteries. Hey guys I have a Segway ninebot mini pro I get the voltage cell error indicator on my phone.the battery has no light once I plug it in the light turned green ..I unplugged it it stayed green ..I've seen videos where you take the battery case off check your sodering jump start your battery but taking exposed wire to the portssame issue it was still green..anyone having experience with this? So the battery on the hoverboard is totaly finished, it doesn't turn on because it hasn't got enough energy. sometimes customer dont want batteries shipped back if unsuccessful, we can dispose of them free with environmentally friendly process with our local council. Extended Range batteries are your replacement solution. Check out our secondhand batteries Click Here. Feel free to ask us below! Thus far we have successfully restored 100% of the batteries with a special jig we designed to provide safety, eliminate soldering and risk by following the step by step instruction to the letter. We evaluate and consider trade-ins toward the purchase of a new or refurbished Segway unit. Segway X2 i2 i2se 79v battery $301.00 15 bids $50.00 shipping 1d 5h TWO (2) Segway Personal Transporter i2. Make sure your segway is off. Check to make sure the charger wire is tightly fitting. I replaced the battery, it works and charges like a charm. Intermittent use is recommended. kking1623, My hover board charger won't even turn red or green, Shane Wright Your Segway PTs charging mechanism does one thing and it does it very well; Charges batteries and keeps them at their peak voltage. Extended Range Batteries Increased Capacity. According to the the instructions, the light is suppose to turn red when charging and turn green when fully charged 2-3 hours later. This can typically be rectified by fully charging the batteries and using them until the SEGWAY indicates low battery. 4. Dec 31, 2017 by We also operate Segway of Central Florida in Mount Dora. So I bought a two wheel segway and after a great deal of time, it finally arrived. Unplugged it from the board and plugged it back and it started charging. First and foremost lets remember one thing about your Segways batteries and that is they are batteries. Time line: = less amount of time left off charge = success rate. . Segway se-3 patroller user manual (92 pages), Basic rider optimization training for the segway human transporter (ht) i series, e series and p series models (106 pages), Manual will be automatically added to "My Manuals", Installing/Removing the Infokey Controller Dock113, The Leansteer Frame Slips or Is Off-Center, Diagnosing Errors with Infokey Controller Icons, Scooter Segway PT i2 Getting Started Manual, Scooter Segway KickScooter P65E Product Manual, Scooter Segway KickScooter P100SE Product Manual, Scooter Segway SE-3 Patroller User Manual, Scooter Segway Human Transporter i Series Instructor Manual And Participant Workbook, Scooter Segway i2 Preventive Maintenance Manual, Scooter Segway x2 Turf Maintenance Manual, Scooter Segway i2 Patroller Installation Instructions Manual, Scooter Segway Golf Transporter Instructions For Installation And Operation Manual, Scooter Segway NINEBOT ONE S1 User Manual, Scooter Segway NINEBOT ONE S2 User Manual, Page 15: Infokey Controller Serial Number, Page 28: Segway Pt Components And Subsystems, Page 38: Information Display Button Functions, Page 46: Leansteer Frame/Handlebar Assembly, Page 53: Understanding The Rider Detect Sensors, Page 75: Specifications For The Batteries, Page 83: Reading The Battery Charge Level Display, Page 86: How Temperature Affects Performance, Page 88: Charging In Hot Or Cold Temperatures, Page 90: Transporting And Shipping Batteries, Page 93: Operating And Maintaining Your Segway Pt, Page 116: Checking Tire Inflation Pressure, Page 118: Removing The Tire/Wheel Assembly, Page 119: Installing The Tire/Wheel Assembly, Page 120: Removing/Installing The Fenders, Page 122: Replacing The Infokey Controller Battery, Page 124: Removing/Replacing The Console Trim, Page 125: Installing/Removing The Infokey Controller Dock113, Page 127: Installing/Removing The Dock Adapter, Page 128: Docking/Undocking The Infokey Controller, Page 135: Segway Pt Will Not Enter Balance Mode, Page 136: The Leansteer Frame Slips Or Is Off-Center, Page 137: Tire/Wheel Assembly Is Loose And Wobbles, Page 138: Segway Pt Pulls To One Side When Riding, Page 139: Tire Is Flat Or Will Not Hold Air, Page 140: The Segway Pt Will Not Power Down, Page 142: Diagnosing Errors With Infokey Controller Icons, Page 149: A Contact And Legal Information. You risk serious bodily injury from electric shock as well as damage to the PT. For example: if you have 1 battery thats only 70%efficient and the other is 100% the segway will shut down at 70% and you lose 30% range, this is why segway say change batteries in pairs, nice if you 1600 to spent, Tourcompany use our service to check the reading of eachbattery then pair of them accordingly with each machine by matching percentages to achieve longer tour times andhaving the information on which machines Will last longer and need to get on charge first. Please check the below possibilities to resolve any charging issues. What should I do, any help well be greatfully appreciated!! While you may save money in the short term, you may ultimately be wasting your money and find that you need to buy again soon to enjoy your Segway PT. Learn more about how to safely ride a Segway with all the proper protective gear. To reach customer service, please email us at technicalsupport@segway.com, Segway Privacy Policy . It is more of a danger in the older Segway batteries (4-5 years) as they run the risk of falling below the voltage threshold at which the machine will recognize them and you can kiss them and about $900 goodbye. Always charge the pair together on the same Segway PT or off board charger. Your Segway batteries will probably be able to handle a cold garage through their first few winters but this is hard on them (increasing chances of early failure) and becomes a gamble in their later years (4+ years old). 3. pat.hornby. (you can see the % of batteries efficiency on the label) Because if one battery is at 75% and the other 100% the Segway will only take the reading from the 75% battery & shut off at the lowest battery power in that pair and you lose 25% range on your Segway. You may also have battery issues if your Segway hasn't been kept in optimal conditions - indoors, charging, and out of extreme temperatures. Was looking for more info on segway X2 battery pack. Observe and follow all safety information on the warning label found on the Batteries. Monday - Friday 5:30am - 5:00pm Pacific Standard Time . What should I do please I need help I'm obsessed with this electronic please if I could get directions I would appreciate it. Both of these are bad news for Segway Batteries. Set the timer so it is on no more than 8-10 hours per day. Your charger light should go red. For your own sake please keep your Segway PT inside and plug it in if you will be storing it for any extended periods of time and avoid temperature extremes. Do not submerge the Batteries or powerbase in water. Refurbished. 1. Simple & Straightforward. Want help finding your specific Segway unit? No red light or nothing come on somebody just txt me and give me some ideas I just got this hoverboard too 6363590872, Jan 3, 2016 by A Segway PT isnt built to handle extreme temperatures, and your machine can freeze in the winter. kylebrown658, Edgar13 Feb 28, 2019 by Opens in a new window or tab. Whatever the reason, we have an answer for you even if it may not be the answer you want to hear. My time is valuable, and I save so much of it riding an x2! If you are an infrequent user, you may consider less time per day. Pre-Owned. Like everyone I checked all the connections, tried a new charger. If there are any other parts on your PT that are wearing down, GLS has them in stock. Before Shipping us your battery please fill out the. They are covered under a one year warranty against defects, which is basically everything but leaving the battery uncharged for an extended period of time and . Segway batteries come with four simple screws, along with an Allen wrench to install. Then pull the battery out and charge it for 4 hours and reinstall it when finished. Charger is green but no light on board. 2. 2. 12. My charger will stay red for about 5min, then it will turn green, but it will stay red on the hover board and blink. No battery will be worked on without a PDF printout per battery, this is so we can track serial numbers as we get a lot of batteries in our workshop. It's not a calibration thing is it?! batteries, and increase your X2s travel capacity from 12 to 24 miles of range. Failure to charge the Batteries could result in permanent damage to them. This creates voltage spikes with irreversible damage which sometimes produces misleading results thinking it works for five minutes but sends damaging voltage spikes which could damage the Segway unit itself. There are wires connected to the port and motherboard. ashley.lebleu123 With our service you will also get a battery efficiency rating % data print out (see pics) to see how good your battery is performing Only We have the tools to offer this service. Helmet Box; Helmet Lock Kit; 2-in-1 Helmet Lock; Parking Solution. If you are an infrequent user, you may consider less time per day. * I don't know what's wrong with it any help can help * thank you . Allowing your batteries to rest 30-60 minutes after being used before starting to charge. I tried to use a golf cart in this facility, but it couldnt travel through doors. Segway X2 I2 i2SE x2SE lithium battery pair two 2 batteries + external charger. 2023 Great Lakes Segway, All Rights Reserved, Web designanddigital marketingbyValorous Circle LLC. Do not insert any object into the Batteries or use any device to pry at the Battery casing. They told me that the Lipo Batteries won't charge if you have one dead cell. Your Segway batteries need to be cycled/discharged, allowed to run down and relax periodically. Brian Manuel These batteries have never been used, and come with a one-year manufacturers warranty. - if it turns the board on -happy days - got to be worth a try, Jul 31, 2021 by My hover borad fully died what do I do (can't turn on) and when i plug the charger in the light is not green anymore there's no Colour that comes up once I plug it in but when I un plug it the green comes on (the brick), Jul 10, 2016 by Try this. Our all-new Extended Range lithium-ion batteries allow you to increase your Segway i2s travel capacity from 24 miles (with the prior lithium-ion batteries) to 36 miles with the new, Extended Range batteries, and increase your X2s travel capacity from 12 to 24 miles of range. If you are a Technically inclined individual and would like to do it yourself and do not like to mail your battery to us - This listing is for YOU. Nov 13, 2016 by When I go to plug mine in my ninebot mini pro beeps once the red light on the charger comes on for a second or two and turns green. k.appleby. As a Level 3 Segway Repair Center, GLS is able to fix any problem you may have. Ask about including one in your next order. Great Lakes Segway is located in beautiful downtown Walled Lake, Michigan and our showroom is open for you to pick up parts and machines as well as being able to experience a full range of Segway products. any suggestions, mannylalo After I looked at the end of the charger and saw the groove, I found where groove lined up with the hover board connection. [Verified Fit] 63V 1.0A 4 Prong Scooter Charger, for Segway Ninebot S/S-MAX(NOT for S-Plus), Mini Pro, Go Kart/Go Kart Pro, 4 Pin Notched Connector Battery Charger. Got on it and it quickly turned to red blinking then beeping at us again :( So sad about it and frustrating!! We thoroughly test and fully charge all extended range batteries, ensuring quality use from the moment they arrive. Taxes and shipping calculated at checkout, Element CORE+ 3.0 eBicycle perfect for rental fleets / shared mobility (slightly used in Black Color), LED Light for More4Mini Scout Segway miniPRO, Electric Kick Scooters and eBikes, Element Move Kickscooter perfect for rental fleets / shared mobility, OKAI ES600 IoT integrated with swappable battery kick scooter for sharing or rental fleets, Parking Station for Electric Scooters (max 7 scooters), Parking and Charging Station for Electric Scooters, Smart Docking and Charging Station for Electric Scooters, M4M IoT 4G Shareable Bicycle Lock by OMNI (GPS + GPRS+Bluetooth), Parking Stand for Segway miniPRO and Ninebot S - Front Facing, Power Charger Kit for Segway miniPRO, Ninebot S and Ninebot S Max, Off Road Tire for Segway miniPRO, Segway miniLITE and Ninebot S. The following table shoes typical battery errors of Segway miniPRO. New and used Segway i2 SE and X2 SE for sale. Airwheel S8 (x2) Share; Posted . Is their anyway to fix it? -A Rebuilt battery is a lithium segwaybattery that has hadall 92 of its cells replaced with cells of a higher capacity, re-using the tester circuit board inside the battery. Do not attempt to open the Batteries. Plug one end of the Power Cord (provided with your Segway x2) into a grounded . Can anybody help? This careful slow process takes a minimum of three days for each battery it is then stress tested to improve reliability with detailed data print out. U have to charge your hoverboard for 1 hour. @shanewright2882. Segway batteries, like any lithium-ion batteries, are meant to be used. He cleaned it out but,now that one wheel wont roll smoothly and that side wont operateHelp! To get the most life out of your batteries, follow the steps below. So I tried many different outlets and tried switching the plug in pieces different ways and still had no luck. Upon receiving your order, we send the batteries via FedEx Ground to arrive directly to your doorstep within two to three days. I opened my sons hoverboard and the charger wire was not connected. -The cells are replaced with cells of the same safe and stable chemistry as the original battery, lifePo4, to ensure compatibility and safety. They are covered under a one year warranty against defects, which is basically everything but leaving the battery uncharged for an extended period of time and water damage. Segway Battery Repair UK. Our store closely works with Segway Inc., and is a Level 3 (Advanced) Service and Repair Center, on top of being an Authorized Dealer. Our charger stayed green when we plugged it in. Baki willison. Carefully clean batteries with a mildly damp cloth and avoid getting any moisture in the terminals. its an unavoidable fact that batteries wear out. * It should not be used for any other purpose. In this short article we will try to go over how your Segway batteries can be better maintained and also point out some conditions that may lead to a shorter battery lifespan. This can be due to a faulty battery, or that it was fully drained. Over the years we have seen some extreme examples of early battery failure and consistent patterns of conditions that lead to run of the mill replacement situations. We are shipping out batteries daily. My Airwheel S8 has a pack with so many cells that were below acceptable levels that the system would not charge past 72% and my last trip turned into a . Segway's Battery Did Not Last Long. Extended Range batteries are backward compatible, and can fit on any Segway model ranging from Gen 1, Gen 2 or SE models. Gen 1 with safety upgrade software updates 2003-2005 model years. Your batteries can be safely stored this way and should be reconnected and charged every 2-3 months to maintain proper charge. Segway Battery Pack; Solutions. Your batteries can be safely stored this way and should be reconnected and charged every 2-3 months to maintain proper charge. 4. Allowing your batteries to rest 30 minutes after being used before starting to charge. Surface Charge (Partial Charge) Whenever you do not fully charge the Segway PT's Batteries, surface charge or partial charge may affect the accuracy of the Battery charge level display, causing it to show a higher charge level than actually exists. Click here to find or contact us. $377.77. The first is obvious as any battery not charged will eventually deeply discharge and damage itself. Over the years, its charging capacity declines. Install the new batteries with the new screws, and you are ready to go. PTs are incredibly easy to ride and theyre such an effective, dependable tool for personnel., Segway Privacy Policy . The Segway PT's LeanSteer technology encourages riders to lean and move from Point A to B. Label the Battery Packs such as 1a and 1b, 2a and 2b etc. I will check back but I'm sure it's something simple like that. Thanks guys. Can anyone help? The new Segway battery is completely compatible with all i2, i2 SE, x2, and the x2 SE models. If one or both are red, that means you need a new battery. Lost your instructions? So there you have it, all you wanted to know about Segway batteries and more. CCPA Privacy Notice . My hoverboard came with a u.s.a charger, is it safe to use an adapter or plug into razor point in bathroom. That jack get abused the most so there you are , the first rule of troubleshooting. Because I think that is the solid circle light when it blinks red. The manufacturer recommends storing your Segway PT, including batteries, in a safe environment with an ambient temperature of at least -4 F/-20 C or above. Our customers have reported longer riding power and greater efficiency with their PTs, with the Extended Range batteries showing noticeable improvement. EX15 1QB. Get a meter and check voltage coming out of the charger , that will tell you a lot. @edgar1391255, Well same thing happened to I think that the problem is that inside the Segway the charger hole inside it there's a cord and that might be loose or u might just need a new charger, Hi I need advice please ..my sons segway is completely dead when I try to charge it the battery is on green constantly but the battery is flashing red on the segway and there's nothing at all please help thank you, Believe it or not I've just had the same problem on my Grandsons Segway! @mohsin. Max continuous discharge on these is 2C and cycle life at .2C at 100% DOD is something like 5000 cycles to 80% . The final Segway battery tip I would like to point out is one that I made up myself. To get the most life out of your batteries, follow the steps below. CCPA Privacy Notice . Age on the other hand knows no boundaries and is an inevitable battery killer around the five year mark. For those who dont use your PT that often please listen up! When the charger is plugged into the wall the light is green - when I then plug it correctly into the board the light goes off and its not charging. Only after it is inserted in to the segway then only plug the other end and now try turning the main switch on. When i tried to charge the hoverboard 4 the 1st time there was no light indication of charging and afterleaving it in charge 4 long time it was not runing, Lewis Hopkins Are you not getting the same charge as previously? I unplugged everything and then found out that there is a groove in the board charging dock and charger connecter that have to be lined up. 4. There could be a fuse blown but probably no access. I got it to work, here's what I did. The light on my charger stayed green when trying to charge and it seemed like I had to push hard on the end of the charger to get it to connect to the hover board.