Full of misinformation and not owing up to mistakes that was made on their end and their customer service reps. Do NOT agree to listen to the phone promotional sale. The company offers customers a points system, and they can access different resorts by accumulating more points. We will not accept and will immediately remove any review, favorable or not, that we believe is not an assessment of the writers actual experience with the business. a0eX.K_gn:zYFg_\5ES2 [orMq,=/ ~D?2j2^_1G?.T~\+"*U0"kc$Od '/m1]Xr ;xbkrj#7+tFkym\S\[O% )S'Ijq=@J.WNt]q+8k kS*}[OzQyD-E9n/6{.1Ux5ofyxs{m='*!!05$yj0'byi?<4ps=i=OgH.>~Y >]nf4]hc7.7}?- I bought my Timeshare through Spinnaker in SC, and this was supposed to be incentives to buy, but I highly recommend they distance themselves from GoCrv, as they are swindlers and charlatans. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Also, within a few miles to Dollywood and the Island. Well, that 90-minute presentation lasted 34 hours!! more, You seem to have JavaScript disabled. :/ Years in Business: 33. Business Started: 2/22/1990. This will ensure our participants receive the best possible rate in the future. If we can verify it in our system, an email will be sent to you with your password. From the get go, the representative was extremely rude. They bait you in with promises of grandeur like Las Vegas, Cancun, but hides the fact that youll stay at Roach Coach motels unless you upgrade to ridiculously high priced facilities which would be considerably less if you booked directly with the vendors. %PDF-1.7 It is by no strange surprise that they pick the bottom of the barrel employees. Virginia's Blue Ridge is the premier spot for outdoor recreation. Well start sending you the news you need delivered straight to you. Don't do it. I am STILL getting told that I am not getting my full refund back after I was already told that I would be. Later that night there was a tornado on the ground right by us that killed 5 people. 4 0 obj The Bluegreen sales team cannot be trusted. We did not attend the Timeshare package. Sounds nice to only pay taxes and fees on a hotel room. Customer Service Network Group has closed this file. The Amtrak Station code for Roanoke is RNK. :) During your getaway, you'll take a tour and discover the many benefits of vacation ownership. 0 complaints closed in last 12 months. Get to the end and a skeptical but fill out paperwork to have only my FICO score checked to see what our numbers would look like. Everyone was so kind and courteous. You will receive communication from us if your travel plans are affected. 2.05/5. Overall, Bluegreen has shown us their fraudulent ways and at the end of the day, I will warn anyone and everyone of their lies. She is the author of, Surviving A Timeshare PresentationConfessions From The Sales Table and Timeshare Vacations For Dummies. In addition to her blog, The Timeshare Crusader she is also the lead timeshare advocate at Elliott.org. BlueGreen Vacations Timeshare Scam Warning!!!! Helpful (0), Flag This Review They never disclosed many things that should be legally disclosed to the buyer in this process. This fact does not disparage the company in any way. All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location. I was told we would be charged taxes and resort fees in the amount of $107.00 for the 4 nights (including the 1 day early I showed up), and we ended up coming in town a day early, so we were expecting that day to be cut in half as far as the price (as it was not included in the 3 night stay package), as we were instructed on the phone. Savvy Midwesterners know there's a quiet, all-in-one escape just 90 minutes away. If you get one of these "free gift" presentations in the mail throw it in the trash. 5 recent reviews The advertisement is for free 2 night stay, a $50 gift card, then $150 spending toward trip. get quotes and more. Login to participate on the website. They will lie and scam you into never ending debt and deliver very few of the benefits (if any) that they promise. (800) 818-6890. I informed him that is not what he just told me and that I was not getting accurate or complete information all the way around. I was kept there for over 3 hours. If you're a Bluegreen Vacations Owner, but haven't registered before, there's no better time than now! As a matter of policy, BBB does not endorse any product, service or business. My advice is if you're contacted by Sundance (GOCRV) saying you will get a free vacation if you listen to a timeshare spill, DON'T DO IT! <> If mailed, the registration date will be determined by the postmark date on your envelope. International Association of Better Business Bureaus. Fallon Park permanent cyclocross course is located in the Blue Ridge Mountains of Virginia and encompasses most of Smith Mountain Lake as well as several rivers including the James, New, and Roanoke. They pushed and pushed, and I budged because I could not handle their pressure anymore. Blue Green basically gave me an ultimatum of lose my money or sleep in a small room with a queen sized bed and no air. Be the first one to find this review helpful. After much arguing for 2 hours at the front desk, the resort/hotel manager confirmed that they had already told her that they were gonna COP the room for us that night, and we had to pay nothing. Representatives from Bluegreen Corp. can help customers find and book fun adventures and excursions during the time they use their timeshare. Please read their reviews, and dont take them lightly. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Video: https://www.youtube.com/watch?v=qVc7ImQNeS4. But I would have rather just paid for my room rather than deal with this headache Bluegreen has caused me. We recommend booking a tent site, tipi, canvas tent, yurt, or even a tiny cabin at Explore Park. BlueGreen did their best to help us join that death toll. It's a small amount of money. Bluegreen is a company that specializes in timeshares and adventure vacations, and it was founded in 1966. Explain why you feel it is inappropriate: Login to participate on the website. Amtrak will deliver you to downtown Roanoke. In nearly every aspect, key details of timeshare ownership were omitted from the presentations repeatedly. Will never agree to anything with this company again or any company that offers gocrv vacations. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. No one can find them. You must register within 60 days of the Issue Date. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Then they charge taxes, booking fees, etc the representative was unable to give me the breakdown of all the fees. We value your privacy. 3LZZ/Ot]9W/7\D=blEf{x;z{X`[o a=| ]m=a`@pl)w4>sOHn~k/q8,g[vjc ekq#rr0c@%~"Bg[+.=A?^C=vOpIop?t,FV|8 $R7?Pr2}^w n\\ v,+&B+YC>1#$i*ubi&. Here's an honest review of my experience with BlueGreen Vacations. My husband and I are then asked, repeatedly, if were sure we didnt come back yesterday and get the gift cards. We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. For some reason it won't let me add pictures. Spent $240 on a deposit, have been on the phone for 5 hours, no one ever picks up, cannot schedule trip. Go CRV. Address: 2116 Dale Ave. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-61260235', '');}, 'log_autolink_impression');Cruise priced the same as Carnival.com! If we can verify it in our system, an email will be sent to you with your password. This is a one-time offer, only good todaythis is a load of crap! Go back to the next to discuss the matter. Once you register you can take full advantage of your Bluegreen Vacations ownership, online: Book Points and Bonus Time reservations Earn rewards with Bluegreen Rewards referrals Enjoy exclusive owner offers and promotions Register Today This was the first slimy thing they did. Don't let the renovations determine your stay. You may wish to confirm registration of Bluegreen Resorts, or VIP Guest Services by calling 850-410-3805. Get buying tips about Timeshares delivered to your inbox. +_w{. The presentation is where it went all wrong. The race itself will be held at Fallon Park Cyclocross . Vacation Certificate and Voucher Promotion Services. No. You are able to charge everything, but the arcade to your room to be taken out of the incidental amount which we liked. ", A verified traveler from Coleman stayed at Pigeon River Inn, "Love the uniqueness of this place! 1,154. This is the version of our website addressed to speakers of English in the United States. Access the headquarters listing for Customer Service Network Group, LLC. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Information obtained from consumers indicates the company offers travel packages, which include a selling presentation for a vacation club. A second option is to fly into Greensboro (GSO), which is 2 hours away by car. We were told we would receive a $25 American Express Gift Card just for listening to the phone promotional sale. Vacation Getaway - 3 Day 2 Night Mini-Vacation Two adults receive 3 days and 2 nights of accommodation in . My husband advises them not to ask us that anymore as we have answered the question three times already. Welcome Back! SE, Roanoke, VA 24013, USA, Address: 2116 Dale Ave. We value your privacy. It is why we offer such an expansive range of Bluegreen Resorts hotels in Pigeon Forge, Tennessee. We use intelligent software that helps us . Sadly that number is the number they give out to contact them for everything. 2 0 obj endobj Location & Hours 2455 E Sunrise Blvd Ste 150 Fort Lauderdale, FL 33304 Get directions Edit business info You Might Also Consider Sponsored GALLERYone - a DoubleTree Suites by Hilton Hotel 0.3 miles away from Spirit Incentives Amanda B. said "Now my boyfriend and i debated on what exactly to rate this hotel. Check the complaint history, rating and reviews on this company. We were approached while at a Bass Pro Shop (yes, these leeches are EVERYWHERE!) ", A verified traveler from FRANKLIN stayed at Clarion Inn Near Island Drive, A verified traveler stayed at Travelodge by Wyndham Pigeon Forge Dollywood Lane, "Super clean, well furnished. I would recommend it. The company features a deeded timeshare program with timeshare locations across the United States and Caribbean. This vacation at Big Cedar was affordable for our situation, and within driving distance, so it seemed like a good idea. CERTIFICATE DETAILS: This certificate is redeemable for a reservation form offering 3 days, 2 nights hotel accommodations for two adults in their choice of several destinations. ;?O?n>$g?0L:1bC97|/~2/aWQ'~-5)~'%LNC-u: i5/>XFbBr4:3ycZK He had us fill out a form for corporate to review and someone would contact us within 2-3 days. BCA has no information regarding government actions at this time. Vacation Certificate and Voucher Promotion Services. So in total, they tried to get us to pay over $700 for this entire package. We ask all cyclists planning an overnight stay use the official Go Cross Hotel Portal so we can track usage and build leverage with hotel partners. It's a nice place, still outdated, but nice. Chad Jernberg, Regional Manager, Customer Solutions. This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. This profile has not been claimed by the company. BlueGreen Vacations tried to charge us $159.00 for the room (once we got to the hotel lobby), when the room was only $143.00 (according to the hotel manager) How does that make sense to charge us more? The $50 gift card is redeemable between a 17 day window that you have to claim roughly a month out from vacation. Our mail notification stated we had to book our stay within 30 days in order to receive the $25 gift card. Well, once you sit through the presentation which wasn't too bad, you get your "voucher" to redeem your "free" hotel not free, we ended up paying a $50 deposit, plus an additional $64 for "fees" for a hotel that we could have gotten for $40 per night. Since we have been here, the heated pools have been cold, the hot tubs have been closed, and we have had to drive in dangerous conditions to get groceries. They charge $100 a night incidentals, but we had an email for a maximum, so they waived the additional amount. Things we were lied to about when we had our reservation made and upon confirmation of the reservation, where I spoke with Mikel (407-587-8511) 3 weeks ago: -Told there would be a large breakfast at the vacation presentation, which I showed up to and there was no breakfast or food at all. CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. We know of no other matter or practice relating to this company that may assist you in your consideration of this company. Our complaint history for this company shows the company gave proper consideration to some complaints presented to them.However, the company failed to respond to one complaint. SPOILER!!!! It looked like a resort I would want to stay at. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. During the presentation, I had felt confident in what I was buying because I had misguided trust in the salespeople, but I was wrong. You need to use our financing, or you need to open a credit card to ownthis is a huge costly mistake that you might not be able to remedy. So they extended my end date and we went through the same process of no availability for dates again. and were offered a Free Vacation to attend a 90-minute presentation. Write reviews, ask and respond to questions, These points can also be exchanged with RCI properties. I called to make reservations for the so called free trip. Sat through the timeshare BS and then sat through an additional hour of people trying to get me to purchase the timeshare. They even participated in activities. 1 0 obj Its location on this page may change next time you visit. Upon buying the blue green vacation package, we were told we would likely be able to get in within one month, which was important since we had no prognosis for how much time she has left. Smh. Helpful (2). Average of 171 Customer Reviews. All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. Despite my intuition and natural resistance to dispose of this junk, I listened to my wife just to go to the presentation. Bluegreen Vacation Points system: The average temperature in September is 69 degrees, making for ideal cycling conditions. We arrived Monday 1/30 in a terrible storm, almost crashed our car coming in, and arrived to a resort with no restaurants, no access to outside resources, and no phones or lines of communication to Big Cedar resort. As business owners, we are appalled by Bluegreen Resorts activities, we truly wish we had seen what they were doing to us much earlier on. I called customer service and spoke with an Andrew who would not help me on the phone, would not file a complaint, and would not direct me to anyone else to speak to. SE, Roanoke, VA 24013. Travel itinerary selection requires two (2) travel itinerary begin dates to be selected, a preferred and an alternative from the provided itinerary calendar. Click here for drive times from various cities. VERY, VERY, BAD CUSTOMER SERVICE! Note - a limited number of UCI team onsite RV spots are available, reserve when registering for the race. I was never able to get in contact with them because no one ever answered the phone despite being on hold and hearing an automated message for 2+ hours. I was then told that I could have someone else put their name on the time share and come along with myself and my husband on our vacation that had the credit card and the credit score. Artwork 1 - Artwork 2. We were so excited about this perk and one of the main reasons we purchased. Unsubscribe easily. We were told their product was a deeded real estate interest that appreciated in value over timeNOT TRUE! We paid $199 for a 4 night stay at a Choice Hotel. They also told us we could generate rental income. It's small claims court at best but I will be getting a lawyer. Most hotels are fully refundable. I continuously gave dates for different areas of the United States but Gocrv - timeshare vacations could not accommodate any of them. I attempted to get in touch with them for about 2 weeks without any success. ", A verified traveler stayed at Country Cascades Waterpark Resort, "Very clean and friendly resort. Leave there and get notifications my credit has been ran as a MORTGAGE INQURY. We have now been victimized multiple times in multiple states, so it is obvious that these fraudulent tactics are not only common but part of their business practices. I had received a free vacation destination package via a Timeshare promotion sponsored by FantaSea Resorts Flagship in Atlantic City. % Explore Ownership FEATURED DESTINATIONS & RESORTS Orlando, FL Myrtle Beach, SC Smoky Mountains, TN The Hotel Portal uses the same pricing systems as Expedia, Travelocity, etc., the only difference is that they dont get the profits, our local non-profit does. Shame on you, Bluegreen Resorts for relying on false advertising and deceptive sales tactics to do business. Write reviews, ask and respond to questions, When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. No bugs, no complaints. All Rights Reserved. Then they offer you free gifts for attending regardless whether you buy in or not.
