No. Did the install finish? It has reset my gauges, and constantly shuts off. Now connect the cable gum of your obd2 part with the other side of your Accessport. Im going to have someone from our Customer Support team reach out to get you taken care of. Avoid entering sensitive data such as passwords or credit card information while using any network that doesn't have "Secured" under its name. If you're trying to make a hardline internet connection between your router and your laptop, an Ethernet cable is your only option. The same tips apply if what you want to connect to the router doesn't have a port. If you send us an email to [emailprotected] with more details (what firmware youre on) we can better help you troubleshoot. Usage of this posting's information is solely at reader's own risk. So one side had port fast configured it STP shows as edge port type and it is sending BPDUs. please help me the intake is installed already. When you first install the Accessport by selecting Install from the main menu, the Accessport will recognize your vehicle, save your factory ECU data, load the proper maps from the background memory, and then flash your vehicle's ECU with the map you select. There are a few things that could cause that issue. Please don't forget to rate this post if it has been helpful. JavaScript is disabled. Select the Network icon on the taskbar. If you still end up scratching your head or if you discover that the issue can not be resolved, feel free to contact us for further assistance. The Author of this posting offers the information contained within this posting without consideration and with the reader's understanding that there's no implied or expressed suitability or fitness for any purpose. Mine is v1.7.3.0-17749. Then reconnected, cleared any error codes from the car, and tried again. | www.cobbtuning.com What error are you getting? Shoot an email over to our Customer Service Team ([emailprotected]) with your Accessport and vehicle information (AP serial number and firmware version, vehicle year/make/model) so we can better assist you! 03-07-2019 All Rights Reserved. 01-28-2013 I did the software updates. For the best experience on our site, be sure to turn on Javascript in your browser. Hey, Ive got a cobb AP and had it installed on my previous car (2002 WRX) Completely uninstalled and unmarried it from my car and got a 2003 WRX and when trying to install onto the vehicle it gives me that error code I believe it could be the turbo timer installed from the first owner of the vehicle, Is there any way to fix that issue or would I have to completely uninstall the turbo timer and rewire the harness back to how it was previously before the turbo timer installation??? Choose the Wi-Fi network you want, then selectConnect. Maybe better yet start offering them for sale as part of an Accessport packagecould make a few bucks and clear up so much of the message board chatter. As for the maps, wed also need to know what vehicle you have. Connect your Cobb accessport with the cable of the obd2 port. Really? Im sorry to hear youre having issues. Hey Steven, what is the Accessport part number and firmware version? Trying to update the firmware and keep getting an error saying to use another usb port or cable. Can I still use it to just monitor and read codes without reverting the tune back to stock? Enabled From global config if bpdu's are seen only in this mode then portfast status is lost. If you give us a call at 866-922-3059 or email [emailprotected], we can help you troubleshoot. To unmarry your Cobb Accessport, simply follow these steps: 1. You can find out more about our use, change your default settings, and withdraw your consent at any time with effect for the future by visiting Cookies Settings, which can also be found in the footer of the site. If your PC doesn't have an Ethernet port, plug the USB end of the Ethernet adapter you bought into one of your computer's USB ports before connecting the computer to the router or modem. It's also possible your network name may be hidden and require you to enter it manually. But when I click check for updates, it says Im using the latest firmware. Usage of this posting's information is solely at reader's own risk. 17 fiesta st. Im sorry for the issues. Can you contact our Customer Support team at 1-866-922-3059 or [emailprotected]? Hi, My AccessPort does not want to connect to my mazdaspeed anymore. The level of need can vary quite wildly from car to car and from one situation.to the next. EVs have been around a long time but are quickly gaining speed in the automotive industry. If your network is hidden, you will need to. Hello, When I am in the accessport manager I go to the View button and then advanced. If your computer does not have USB 2.0 ports, a USB 2.0 hub to connect the Accessport to the computer will work. Include your email address to get a message when this question is answered. Information provided is for informational purposes only and should not be construed as rendering professional advice of any kind. How do I connect an Ethernet cable to a wireless router? Click on "Save Selected Files to Computer" button, or drag the file to you desktop. You can troubleshoot the majority of Wi-Fi issues by simply restarting your computer. Learn how the long-coming and inevitable shift to electric impacts you. Hey Rick, we may need a bit more context for your specific issue. If they are really not needed maybe it doesnt matter but since cobbtuning.com seems to be suggesting it as a suggested requirement it would be helpful to link us to a few options. Any suggestions? On theAccessport go to: Has your car ever been tuned by something other than an Accessport? Also, you can call our support line at 866-922-3059. Allow the AccessPORT to be plugged in for roughly 30 seconds to allow new drivers to be installed. Enjoy! Simply connect your Accessport to your computer's USB port, fire up the software, and get to updatin'! I have the exact same issue as Giancarlo. You can either purchase a Wi-Fi router or you can lease one from your internet service provider. Click on Filter drop down menu to show "All files". Enter the network's password when prompted. If you continue to have issues, please reach out to our support team at 1-866-922-3059 or [emailprotected] and well get it squared away for you! If that doesnt solve the issue or you have any questions on the process, give us a call at 866-922-3059 and we can help! 4. So here As Switch 1 is root bridge so it is sending BPDUs. Its tough to say. The wikiHow Tech Team also followed the article's instructions and verified that they work. When i config portfast on switch 2 it is still receiving the BPDUs and port type is P2P only does not change to edge. Bill. This article has been viewed 278,837 times. If you don't need the Internet to be available to wireless items or users on your network, you don't need to use the routeryou can connect your computer directly to the modem instead. The AP3-SUB-004 unit you have is specific to USDM vehicles. Ive installed a Cobb Accessport successfully in the past on 4 different VWs, including 2 Mk 7s and a Mk 7.5, This is the first time Ive had any issues at all; Unable to set ECU into data transfer mode. Had to uninstall and then reinstall. Is current network design is correct behaviour? That depends on the memory ability of the factory ECU. 4. 2020 Audi A3 (8V) FWD S Tronic USDM Hi, I have a 2019 ADM WRX STI, bought an Accessport from cobb AP3-SUB-004 installed the Redline CF Intake from Cobb, tried to flash the ECU but this popped up on my screen This vehicle is not supported by this version of Accessport. Try the flowchart on Cobb's website. Hi there! Any ideas? details below, AP3-MAZ-002 v1.7.2.0-11420 Hi, I purchase a new AP3-AU-SUB-004 for my 2018 STI (from Australia). If you give us a call at 866-922-3059 or email [emailprotected] with some more details, we can better help you troubleshoot. Sorry for the troubles. You can usually find your Wi-Fi name and password on the bottom of the router or in the user's manual. If the Wi-Fi icon is not displayed in the taskbar, you may need to click the icon that resembles a bracket pointing up, If you don't see your network's name, you may need to move closer to your router/modem, or check to make sure your Wi-Fi network is up and running. I would never tell someone to not use one. Travis has experience writing technology-related articles, providing software customer service, and in graphic design. Hi. 2017 Audi A3 (8V) Quattro S Tronic USDM 2019 Audi A3 (8V) Quattro S Tronic USDM As it turns out, your vehicle is not supported. Choose the Wi-Fi network you want, then select Connect. The Fora platform includes forum software by XenForo. If you give us a call at 866-922-3059 well be happy to help walk you through it! Port path cost 19, Port priority 128, Port Identifier 128.17. If you arent certain,try to contact the previous owner to find out. Refer to your AccessPORT manual if you are unsure of where these are.) 2020 Audi A3 (8V) Quattro S Tronic USDM. Only these A3s are listed as compatible: Required fields are marked *. 20 responses to "Updating Your Accessport" Message showing is An error ocurred while updating the Accesport. If you have multiple computers connected to the same Wi-Fi network, you can. If you still find that your laptop is leaning on its Wi-Fi connection instead, consider disabling Wi-Fi temporarily to make your laptop prioritize the Ethernet connection instead. Cookies collect information about your preferences and your devices and are used to make the site work as you expect it to, to understand how you interact with the site, and to show advertisements that are targeted to your interests. If the password is incorrect, you'll be asked to re-enter the password. This port provides the virtual machine with connectivity through a switch that is VLAN aware without requiring it to support VLAN tagging. Simply connect your Accessport to your computers USB port, fire up the software, and get to updatin! Some adapters can convert USB-A and USB-C ports to an Ethernet connection, with different bandwidths available depending on the generation of the USB port. If you don't have an Ethernet port, that's OK; you can buy an adapter or dock and use that instead. I seem to be having a problem updating to the latest firmware. Click Connect below the network's name. please advise. This process ties ("marries") the . Is it possible for the cobb AP to overwrite it? When I plug my access port into the computer the access port turns on but when I open the access port manager it's saying access port not not connected. 3. So, lets run through a list of the most common problems and how to resolve them. 2015 Audi A3 (8V) Quattro S Tronic USDM After 5 attempts, I still get this error message and an unable to install a tune. So here As Switch 1 is root bridge so it is sending BPDUs. Enabled From port config port stills continues to be in portfast regarless ( possible loops can occur). Designated root has priority 32778, address 0019.e849.d380, Designated bridge has priority 32778, address 0019.e849.d380, Designated port id is 128.17, designated path cost 0, Timers: message age 0, forward delay 0, hold 0, Number of transitions to forwarding state: 1, SwitchB#sh spanning-tree int fastEthernet 2/0/15 detailPort 71 (FastEthernet2/0/15) of VLAN0010 is root forwarding Port path cost 19, Port priority 128, Port Identifier 128.71. USB-A will only fit in 1 direction, so flip the connector around if the fit seems wrong. Select the "Uninstall" icon next to the vehicle you wish to unmarry. For the best experience on our site, be sure to turn on Javascript in your browser. Make it secured. All Rights Reserved. In no event shall Author be liable for any damages whatsoever (including, without limitation, damages for loss of use, data or profit) arising out of the use or inability to use the posting's information even if Author has been advised of the possibility of such damage. Not sure how i managed to post that as i have a file saved from testing all this out, Anyway I have now corrected this, please see above. Corrosioncan spread from the connections to the board and ruin the entire unit. Your network's name will most likely have your router/modem name, model number, and/or manufacturer name in its title if the network hasn't been set up before. I've also tried uninstalling all the usb drivers and updated them. I uninstalled from the 2016 to install it in the 2018 wrx but it said could not recognized that car. If you give us a call at 866-922-3059 or email [emailprotected], we can help you troubleshoot. Obviously my accessport is connected and is in the initializing mode, but it just won't transfer the info to the computer. For an ADM vehicle, youll need our AP3-AUD-SUB-004 part number. Yes. Click Next to connect to the network. That issue can be caused by a number of things. First thing we always want to confirm is that there is a battery charger on the car, but I assume you already tried that. So when we configure switch port as access port and portfast is enabled and we connect it to another switch they should not send. Let me know if that comes up. If youve followed the steps in the post and are still having issues, give us a call at 866-922-3059 or email [emailprotected] and we can help! A crash was detected during performance results calculation thats was my ap shows when i tried to use 1/4 mile calculation tests. For a better experience, please enable JavaScript in your browser before proceeding. Both the router and the modem must be turned on. If your computer does not have USB 2.0 ports, a USB 2.0 hub to connect the Accessport to the computer will work. as access ports both switches still can talk to each other. With the AP Manager program installed, make sure your computer is connected to the internet and plug in your AccessPORT to your computer. Hey Jason! I tried the points above that was applicable to me, and I am really struggling. Required fields are marked *. I have checked the cable using a multi-meter, Check the voltage on the OBD port, I updated the firmware, I service the car myself so the ecu is untouched and tried various suggestions from forums. It may be best to give us a call at 1-866-922-3059 so our Support Team can help diagnose what may be going on. Understanding Access Port. If they do, you will need a USB hub like Tonytouch mentioned. If you are using an older computer, you can connect to Wi-Fi, All tip submissions are carefully reviewed before being published. You may need to disable Wi-Fi or tell your laptop to prioritize the Ethernet connection to make the most of it, but the setup is straightforward. If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. How do I connect a laptop to a router without an Ethernet cable? http://www.cisco.com/en/US/docs/switches/lan/catalyst4500/12.1/13ew/command/reference/S1.html#wp1070681. 2021 GTI S, 6MT. If you can, give our Customer Service Team a shout at 1-866-9223059 or [emailprotected] and theyll get you sorted. If it won't recognize the AccessPORT, try a different USB port. 3. Almost certainly, yes. ; Click Here for a tutorial on Accessport Firmware Updates. Because your site says otherwise. Thanks! But Im not. Depending on the update, you may need to reflash your vehicle with a new map file once the updates have been applied to the Accessport. JavaScript seems to be disabled in your browser. Step 5. My accesport with this new cord is not turning on within the car, Ive checked both sides of the cord, also I went and updated my accessport AFTER, still not turning on in the car. Vehicle Name: WM 2007-2008 MAZDASPEED3 / Axela / MPS I was able to get to recovery mode and got the car back to normal. All Rights Reserved. New accesport. hi i just purchased the cobb access port but i keep getting cant communicate with vesicle i have tried multiple time to install but it always stalls out from 9% up to 44% need help please. Typethe network password, and then select Next. Are you getting an error when you try to update the Accessport? Please keep an eye out for an email. Vehicle ID: MAZD_AU_MS3_07 (Installed). The V2 Accessport is only compatible with USB 2.0 ports. You should see a section called Cobb Devices and if you click there you should see AccessPort. Im scared I might mess up my ecu but what other option do I have? For any questions, please contact our support team at 866-922-3059 or [emailprotected] The V3 Accessport is USB 3.0 compatible. 707-332-3534 An access port is a type of connection on a switch that is used to connect a guest virtual machine that is VLAN unaware. I dont use it much so there is basically no wear and tear on the plugs/connections.
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