Nobody seems able to locate any of the three that have supposedly arrived! For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643. Thank you for taking the time to submit your feedback. Well always be on hand with guidance and support to help you get the results youre looking for. So many issues with everybodys homes its unbelievable. We appreciate your views and will use them to improve our website. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643. I was swimming in my local swimming baths. We will also ask you to tell us what outcome you are hoping for. Enter your postcode and, when prompted, select your address from the drop-down menu. Dont forget that you can also keep in touch with us via Facebook, Twitter and Instagram. Civic Offices, Angel Street, Bridgend, CF31 4WB, Tel: 01656 643643 Updated on 24/03/2023 . Fill in the online form. If we formally investigate your complaint, we will let you know what we have found in keeping with your preferred form of communication. When reporting a problem to us please provide as many useful details as you can, including the date and time you noticed the issue, where it is located and your name and daytime contact number. I was picking up my wife, with the kids in the back. Register for nappy and absorbent waste collections, and find out the rules for using this service. It may be worth issuing helmets and harnesses for that style of driving and tin openers for all the unlucky road users around him. We can advise you about such organisations. You can report environmental health issues such as pollution, pest control, infectious diseases and food complaints to Shared Regulatory Services. Absorbent Hygiene Products and Nappy collection service request. Operative. Verified Listing. Also kier is a racist company, if 50 ppl were to apply only English white folks would get selected. Complaints Officers can advise on the type and scope of complaints they can consider. . Bridgend County Borough Council is committed to dealing effectively with any concerns or complaints you may have about our services. Dispensation sacks for refuse collection, for larger households or householders with Coal fires. Bank Holiday Service Changes and Opening Hours Strike Action Service Updates Patient information about Streptococcus A (Step A) infections Support With the Cost of Living Vaccinations - Flu Vaccine and COVID-19 Booster NHS 111 Wales Local NHS Health Services Support for parents, families and carers Cancer Support Organ Donation Help Support for our Ukraine Visitors in Cwm Taf Morgannwg . You can report a missed recycling or waste collection online via the Kier website. The public is able to raise complaints with the Councils compliance with the Welsh Language Standards under this Complaints Procedure using the process described. Salary guide. . We use dedicated people and clever technology to safeguard our platform. Keep all your correspondence in one place, Go straight to the correct contact point within an organisation, Make use of a series of simple templates to help make raising your complaint as simple and quick as possible, Receive reminders when you get a response from a company or organisation, Get an automatic notification when it's appropriate to escalate your case to the next management level within a company, Package up and send off the whole history of your complaint to an ombudsman or other regulatory body if necessary. Cyngor Bwrdeistref Sirol Pen-y-bont ar Ogwr, We take your concerns and complaints seriously and try to learn from any mistakes weve made. 62 Village Court, Broadlands, Bridgend, CF31 5DY. Click on a service above for more options or click here to look up another property. We also ensure all reviews are published without moderation. Unfortunately now getting legal advice to sort it. Instead, theyre full of the info you need to get things sorted. Email: Civic Offices, Angel Street, Bridgend, CF31 4WB, Tel: 01656 643643 Follow. Assisted collection service, for residents unable to present containers for service, Any other services relating to waste and recycling. Fill in the online form. recyclingandwaste@bridgend.gov.uk, Absorbent Hygiene Products and Nappy collection service request, Additional sacks for refuse because you have run out -. We are working with industry leaders, regulators and government to make your voice heard and improve customer service. Bridgend. Fitzalan school, Cardiff.What a disgusting place with very rude management only seemed interested in brownie points with directors who were visiting the site, on site mood while working was miserable at best, not good at all! They make it compulsory to wear bleary vision goggles and its snowing I cant wear a woolly hat under hard hat! 3.3. Find jobs. Inept upper management working on an "old boys network" basis. Just raise a case and leave feedback after. . If we find that we got it wrong, we will tell you what and why it happened. Assisted collection service, for residents unable to present containers for service, Any other services relating to waste and recycling. . 46 Pyle Inn Way, Pyle, Bridgend, CF33 6LP. This could be by letter or e-mail, for example. recyclingandwaste@bridgend.gov.uk, Absorbent Hygiene Products and Nappy collection service request, Additional sacks for refuse because you have run out -. Last Service 27/04/2023 Next Service 04/05/2023 Refuse Sacks collection. Occasionally, we might suggest mediation or another method to try to resolve disputes. Kier Group. The Bridgend Multi-Agency Safeguarding Hub, or MASH, provides safeguarding services from both the council and our partners across the community in one place. We will raise awareness amongst all relevant council employees of the requirement to deal with any complaints regarding the Councils compliance with the Welsh Language Standards to ensure that such complaints are investigated fully and impartially. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643, Bridgend County Borough Council . If there is a simple solution to your problem, we may ask you if you are happy to accept this. Best job I have ever had, wish I had gotten my class 2 license years ago and worked at Kier. If we did something wrong, well apologise and, where possible, try to put things right for you. If it was a refuse (blue bag) collection, select 'Refuse Sacks collection'. If necessary, we will produce a longer report. Cyngor Bwrdeistref Sirol Pen-y-bont ar Ogwr, Let us know you've had a happy experience, Let us know you've had an average experience. Verification can help ensure real people write reviews about real companies. . Company reviews. They were so bad that Sheffield Council actually took control of repairs back in house once the contract was up for renewal. The service Ive received from Kier has left a very bad taste in my mouth! have been treated unfairly or received a bad service through some failure on the part of the body providing it. I complained on the way out and the manager of the leisure centre said he was ment to finish by 1 oclock. Its quick, easy and totally free. The Ombudsman is independent of all government bodies and can look into your complaint if you believe that you personally, or the person on whose behalf you are complaining: The Ombudsman expects you to bring your concerns to our attention first and to give us a chance to put things right. Cyngor Bwrdeistref Sirol Pen-y-bont ar Ogwr, Let us know you've had a happy experience, Let us know you've had an average experience, Report faulty/damaged street light online. I recently had my place rewired and a few things weren't how I wanted them. Tel: 01656 643643 Email: . Reviews from Kier Group employees about working as a Truck Driver at Kier Group in Bridgend. If you are experiencing an infestation of Mice, Rats, Bed bugsor Cockroachesat a residential property, we can arrange a free visit from our Pest Control Team. You can report a missed recycling or waste collection online via the Kier website. Bridgend. 63 Wood Green, Cefn Glas, Bridgend, CF31 4AT. This website uses cookies to enable essential site functionality, as well as marketing, personalised ads, and analytics. against a refusal to grant you planning permission or the decision not to give your child a place in a particular school so, rather than investigate your concern, we will explain to you how you can appeal. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643, Bridgend County Borough Council If you think a vehicle has been abandoned, you can report this to us online. Manchester- Optimum House. Then like us on Facebook and follow us on Twitter. If your complaint covers more than one body (e.g. Tel: 01656 643643 Sign in. We aim to learn from our mistakes and use the information we gain from complaints to improve our services. View our cookie policy here. Conway House. I was unfortunate enough to be behind one of Kier's flatbed pickups a few months ba ck when his full load started hurling off the back of the flat bed onto my mini a few months back, the damage to my car was just short of 1,000 I have video footage as well as 2 witness statements however the driver of Keir was well aware of the incident as he come back around the roundabout to remove all the load which ended un being in pieces - black plastic sheets of some sort. Get started now and lets get this sorted. Email: Cardiff - Conway House. Nov 09, 2020. If you have requested a missed collection before 12pm they should be collected today. You can ask for a copy of our form from the person with whom you are already in contact. Absolute shocking experience and service with them, 6 months and still waiting for someone to come out and repair a very dangerous area within my garden. Sign in. All it took was one call and I had an electrician out within two days. A danger zone that was taped off my one of there employees and still not repaired 6/7 months later, absolute shocking service and staff, I was driving along Manston Road this evening 1815ish and had the pleasure of one of your racers (WR20 NWN, Now parked on Ulster road) well within a car length of the back of my vehicle for the entire journey while it is chucking it down. We offer a chargeable service to businesses within Bridgend County Borough. By providing you with all the tools and contact details needed to raise and manage your complaint, we put you firmly in control of your issue. We will ask you to tell us how you would like us to communicate with you and establish whether you have any particular requirements for example, if you need documents in large type. Wales, Bridgend, Bridgend . Dispensation sacks for refuse collection, for larger households or householders with Coal fires. Anyone can write a Trustpilot review. Employers / Post Job. They employ prisoners from hmp wayland Promising the moon, but loft unsatisfactory work ethics instead. Civic Offices, Angel Street, Bridgend, CF31 4WB, Tel: 01656 643643 Refuse service complaint; Report missed collection; . 75 days later they are still making excuses as to why they cannot pay the invoicecan't pay by debit or credit cardcan't pay by paypal or send a chequeafter 60 days of having the invoiced they claimed that we had addressed it incorrectly and would not be paid by bank transfer until a new invoice was submitted.We did that and added late payment interestThen they claimed our bank details could not be verified! Find opening times for Kier in Maesteg Road, Tondu, Bridgend, CF32 9HZ and check other details as well, such as: phone number, . I am posting my review back.I have contacted Kier Services because one if their collaborator blocked our car and tried to beat my daughter and me I have everything in video and will post on every single social media.The company never apologised, they are cow boys and the world should know that women arent in security when these people are around If the review is deleted I ll post again.Im still fighting to these days for consequences of that shamefull behaviour. Thank you for taking the time to submit your feedback. If it is more serious, we may use someone from elsewhere in the Council or in certain cases we may appoint an independent investigator. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. They make appointments and then do not show up and when they do their workforce make excuse after excuse without being able to solve a single problem. Its nothing but hassle and stress getting them to do anything and I very much wish id purchased from a different house builder who values their customers. We appreciate your views and will use them to improve our website. If your request was completed after 12pm they should be collected tomorrow. We share summary (anonymised) information on complaints received and complaints outcomes with the Ombudsman as part of our commitment to accountability and learning from complaints. Thursday every week. Absorbent Hygiene Products and Nappy collection service request. Resolver can help you send your complaints to Kier. Conway House, St Mellons Business Park Cardiff . Typical big company really. Reviews from Kier Group employees about Kier Group culture, salaries, benefits, work-life balance, management, job security, and more. Please be aware that the Council may take longer to respond to any correspondence or complaints, due to staff shortages and the Councils response to Coronavirus. Click on a service above for more options or click here to look up another property. Civic Offices, Angel Street, Bridgend, CF31 4WB, Tel: 01656 643643 If you need extra assistance, we will try to put you in touch with someone who can help. You may change your settings at any time or accept the default settings. Kier Group plc. In all honesty a company like this should not exist at all. Click on a service above for more options or click here to look up another property. kier bridgend complaints. Maesteg Road, Tondu Bridgend CF32 9HZ 01656 726010 gareth.barnes@kier.co.uk. Last Service 14/04/2023 Next Service 20/04/2023 Refuse Sacks collection. He was professional and patient. Thursday every week. In times of trouble or distress, some people may act out of character. If possible, we believe it is best to deal with things straight away rather than try to sort them out later. If the complaint is about a body working on our behalf (e.g. Bridgend County Borough Council embraces the Service Delivery, Policy Making and Operational Welsh Language Standards with which it is expected to comply positively and will strive to ensure that the use of the Welsh language in Bridgend is developed and promoted. The person looking at your complaint will usually need to see the files we hold relevant to your complaint. Reviews from Kier Group employees about working as a Recycling Worker at Kier Group. Click on a service above for more options or click here to look up another property. Kier Opening Times in Tondu. Simple! However, we also consider that our staff have the same rights. Bridgend County Borough Council Civic Offices, Angel Street, Bridgend, CF31 4WB. Learn about Kier Group culture, salaries, benefits, work-life balance, management, job security, and more. Anybody knows if you can call someone here criminal? Select 'Recycling collection' if it was a missed recycling collection. Terrible customer service. ComplaintsLegal and Regulatory ServiceBridgend County Borough CouncilAngel StreetBridgendCF31 4WB. Bought a new built property in Corby, nothing has gone right since day one - they put wrong flooring to start with, major plumbing issues and shower not working, now being told it is major issue and needs knocking walls and pipes relocating!!! Bridgend County Borough Council Civic Offices, Angel Street, Bridgend, CF31 4WB. Complete health and safety risk! Cardiff - Conway House. You can get in touch with our central complaint contact point on tel 01656 643565 if you want to make your complaint over the phone. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Chris. I wouldnt ever buy again. Learn more about Resolver Pro and how to claim your business. All complaints related to the standards (or any other service provided in Welsh) will be taken seriously and will be fully investigated to establish the validity of the complaint. Ppl of ethnic origin get blackballed or a victim racial filtering. If we do not succeed in resolving your complaint, you may complain to the Public Services Ombudsman for Wales. You can report highway issues such as blocked drains on public land, potholes, vandalised street furniture and overgrown trees and hedges. And we had to send them proof !And during that 70 days - not one apology ! Also kier is a racist company, if 50 ppl were to apply only English white folks would get selected. Disgrace of a company ! Dispensation sacks for refuse collection, for larger households or householders with Coal fires. If you have a concern, raise it with the person you are dealing with. If you are expressing a concern on behalf of somebody else, we will need their agreement to you acting on their behalf. 203469. writing to: Public Services Ombudsman for Wales, 1 Ffordd yr Hen Gae, Pencoed CF35 5LJ. Your feedback. Answered all my questions.
