This Purchase Policy applies to any purchases on our Site made on or after January 1, 2021, including any primary ticket sales and ticket resale transactions, such as Fan-to-Fan. If your credit card or debit card number has changed, but is for the same account (e.g., a new card has been issued for the same account), the refund will be processed to that account. He also reiterated that Ticketmaster and their clients do not intend to withhold refunds on postponed shows may still be rescheduled. This app can help you solve any administrative or legal issues. Ticketmaster chargeback got reversed by AMEX. Anything more I - Reddit For exact instructions on any particular canceled, postponed, rescheduled, or moved event, please check the event information online and in your account (which will include the most current information on the status of the event), or contact us. DoNotPay has got you covered! If youre tired of waiting or you need your money back for bills, these tips might help. Multiple accounts may not be used to circumvent or exceed published ticket limits. How To Contact The Ticketmaster Fraud Department [3 Steps] - DoNotPay Please be aware that resale tickets are often posted for sale on our site at prices that are higher than their original prices. A ticket is a revocable license and admission may be refused. You also have the option to opt-out of these cookies. Currency2. The content on this page is accurate as of the posting date; however, some of the offers mentioned may have expired. Therefore, this compensation may impact how, where and in what order products appear within listing categories, except where prohibited by law for our mortgage, home equity and other home lending products. Looking up tickets using multiple browser windows could result in losing your tickets, errors occurring during the purchase process, or timer expiration. If your event is sold out, you'll need to look at the secondary markets. We are an independent, advertising-supported comparison service. We continually strive to provide consumers with the expert advice and tools needed to succeed throughout lifes financial journey. This cookie, set by Cloudflare, is used to support Cloudflare Bot Management. If the amount you pay for a ticket is incorrect (regardless of whether it is incorrect because of an error in a price posted on the Site or otherwise communicated to you), if you are able to order a ticket before its scheduled on-sale or presale date, or if you are able to order a ticket that was not supposed to have been released for sale, then we will have the right to cancel that ticket (or the order for that ticket) and refund to you the amount that you paid. And in the meantime, Ticketmaster, Live Nation or some other event holder has the right to hold onto hundreds and potentially even thousands of your hard-earned dollars. Ticketmaster cannot issue a refund to any account other than the original payment method. These cookies track visitors across websites and collect information to provide customized ads. When you purchase a ticket for an event that is located in the United States, Ticketmaster LLC will be handling the transaction and collecting payment for the Event Organizer. The funds will be transferred to your original payment method. Event date and time are subject to change. Concert ticket refunds: Tips to have best shot at getting money back A ticket is not redeemable for cash. We maintain a firewall between our advertisers and our editorial team. We will not be responsible for losses (monetary or otherwise) if you assume that an order was not placed because you failed to receive confirmation. So Ticketmaster just banned me because I successfully caught a - Reddit Many of those events have been canceled and Ticketmaster is actively issuing refunds. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Credits may not be applied to previously placed orders and may not be redeemed to purchase tickets for the same event as the tickets in your original purchase for which you accepted the credit. Bankrate.com is an independent, advertising-supported publisher and comparison service. You can expect an email from Ticketmaster as soon as the status of the event changes, so your tickets are valid until more info is available. Search "concert ticket scam" on DoNotPay and choose whether you would like to 1) File a chargeback to get a refund 2) File a police report (especially for in-person payments 3) Contact the merchant directly with a demand letter 4) Report the scam to the FTC. Check out our FAQs section for more information on ticket availability. This cookie is set by GDPR Cookie Consent plugin. The card issuer will then investigate the charge and determine whether to initiate the refund. DoNotPay will fax a refund request to your bank and provide you with evidence that will be useful in your case. I dont want funds tied up with TM amidst a pandemic where Ill need the funds, like Im sure everybody else does. Pricing and Availability5. Once youve requested to receive credit and weve verified your order is eligible for credit, well send you a credit code which you can use for eligible purchases, along with instructions for redeeming that credit. Consumers who already had beef with Ticketmaster were even more furious after learning the company had quietly modified the language of its refund policy on postponed . We also use third-party cookies that help us analyze and understand how you use this website. Our editors and reporters thoroughly fact-check editorial content to ensure the information youre reading is accurate. Before purchasing tickets, carefully review your event and seat selection. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The cookie is used to store the user consent for the cookies in the category "Other. For postponed, rescheduled, or moved events, recipients of the transferred tickets will need to transfer the tickets back to the original purchaser in order for the original purchaser to take advantage of any available refund and/or credit options. How to Avoid Fake Ticketmaster eTickets Easily [Step-By-Step] - DoNotPay The funds will be transferred to your original payment method. Opening Acts, as well as festival performers, are subject to change or cancelation at any time without notice. If your event is canceled, postponed, rescheduled, or moved, we will attempt to contact you to update you on the status of the event, and inform you of any refund, credit, or exchange procedures. Anyone else deal with a similar situation, COVID-related or otherwise? You bear all risks of inclement weather. Long story short, last year, I bought tickets (through Ticketmaster) for a game on March 28th, 2020. When purchasing tickets on our Site, you are limited to a specified number of tickets for each event (also known as a ticket limit). Credits may be applied toward the purchase of eligible event tickets and ancillary purchases (such as parking) at the same venue (or, in some cases, at one of a number of venues designated by the Event Organizer) during the timeframe specified by the Event Organizer. More information can be found in our Ticket Transfer FAQ. You may not record, copy, publicly exhibit, transmit, or distribute any virtual event through any means, resell views of any virtual event, or allow others to log into your account for the purpose of watching a virtual event. The Event Organizer reserves the right, without refund of any amount paid, to refuse admission to, or eject, any person whose conduct management deems disorderly, who uses vulgar or abusive language, or who fails to comply with Event Organizer Rules. For many events, certain tickets may be exchanged for tickets from us of equal or higher price. Your lender or insurer may use a different FICO Score than the versions you receive from myFICO, or another type of credit score altogether. Be aware that even if the organizer decides to offer a refund or a choice between a refund and the credit, they will do so within a specific timeframe. This does not confirm ticket availability or prices. Any tickets canceled due to violating the posted ticket limit may be refunded at face value (excluding fees). So, whether youre reading an article or a review, you can trust that youre getting credible and dependable information. Here are other examples of non-refundable purchases: DoNotPay is a simple online tool that offers an array of practical features. Special note about delivery of tickets purchased from TicketExchangebyTicketmaster.com: TicketExchange offer two types of ticket listings: (a)tickets that are marked as available for instant delivery (typically emailed within minutes of placing your order); and (b)tickets that are owned by the reseller, but that are not available for immediate delivery (a specific delivery date is noted in the listing). Connect with Holly D. Johnson on LinkedIn. US Mail- for events that occur in the United States or Canada, but only if you place your ticket order such that there is enough time for you to receive the tickets (which will be shipped via USPS First Class Mail) prior to the date of the event. 1. Once a recipient accepts a Ticket Transfer, a new barcode is issued and the senders tickets are invalid. Tickets therefore cannot be replaced if they are lost, stolen, or damaged. Certain maximum resale premiums and restrictions may apply in some states, and we cannot be responsible for providing legal advice regarding resale or pricing of tickets. If you purchased concert tickets in January for a show that was supposed to take place in August but is now postponed, for example, you could be stuck waiting months to find out if your show might be moved to new dates or canceled altogether. Terms of Use - Ticketmaster Help Calling to speak to someone but its a several hour hold. If you are a Ticket Transfer recipient, meaning someone you know and trust is transferring their tickets to you, you will be able to accept them in your online account. Furthermore, if your order is canceled for any of the foregoing reasons, we may sell your tickets to another customer without further notice. For canceled events, the original purchaser will receive any available refund (or may take advantage of an optional credit offer, if available), and no additional action is needed from the recipient of the transferred tickets. The following policy is designed to ensure your satisfaction and understanding of the purchase process on our sites and mobile applications, including without limitation www.ticketmaster.com, www.livenation.com, www.ticketmaster.ca, and www.ticketexchangebyticketmaster.com (collectively, the Site). It only indicates that we have received your request for those tickets, and have begun the process of seeking to secure the requested tickets. In addition, we reserve the right to restrict or deny ticket purchasing privileges to anyone that we determine to be, or to have been, in violation of our policies. Box or APO/FPO address. They may also have the option to request a credit for a future show or to donate their tickets in some cases. In these scams, fraudsters send phishing emails, set up fake websites, or list fraudulent Ticketmaster support phone numbers to try and get you to call. At Bankrate, we have a mission to demystify the credit cards industry regardless or where you are in your journey and make it one you can navigate with confidence. This cookie is set by GDPR Cookie Consent plugin. Essentially, a chargeback is a reverse credit card purchase. PRIVACY NOTICE: When you visit this website we collect your browsing activities on our site and use that information to analyze and research improvements to the website, and to our products and services. Jordan Harris - Senior Director of Fraud Prevention - LinkedIn All FICO Score products made available on myFICO.com include a FICO Score 8, and may include additional FICO Score versions. Senior Director, Global Fraud Prevention. If they dont want a refund, then their tickets can still be used as usual for the event. All sales are final and refunds are only allowed in limited circumstances, as explained in this section and the Canceled, Postponed, Rescheduled and Moved Events section above. We may charge fulfillment, shipping, service, or other fees for using our services. Please note that we may cancel transferred tickets, at any time, if we determine that they were obtained fraudulently or otherwise in violation of our policies; therefore, it is important that you know and trust the individual transferring tickets to you before accepting them. You Are Subject to Search21. You can even use DoNotPay to simplify long and convoluted processeslike getting refunds of your Ticketmaster purchases. You should also receive a copy of your invoice. Chargebacks 1. You agree that the event for which you purchase tickets is a public event, that your appearance and actions inside and outside the venue where the event occurs are public in nature, and that you have no expectation of privacy with regard to your actions or conduct at the event. In fact, as of today, both Live Nation Entertainment and AEG Live, two of our largest event organizers, have announced they will begin to provide refunds, on a rolling basis, for all events impacted by COVID-19.. You can find out if your ticket is eligible in your online account under "My Events" page. In many cases, you may need to pay a shipping or delivery fee. Also, StubHub usually has better prices. This wouldn't be such a big deal if Ticketmaster wasn't the only way to buy tickets for 99% of major events in Canada. You may also choose other delivery options available for your event. How much should you contribute to your 401(k)? When events are postponed or rescheduled, you can expect an email containing new event information. Scammers know that it's often much easier to get you to do what they want if they can get you on the phone. Or choose from the following popular destinations. Bankrate has partnerships with issuers including, but not limited to, American Express, Bank of America, Capital One, Chase, Citi and Discover. Were transparent about how we are able to bring quality content, competitive rates, and useful tools to you by explaining how we make money. As of March 1st, over 55,000 events were canceled through the end of 2020, the message reads. Shipping to APO/FPO Addresses- for events that occur in the United States, tickets can be delivered to an Armed Forces billing address via US mail. You may return your ticket and request a refund, You get to choose between a refund and a credit that can be used in other events they organize. While we strive to provide a wide range offers, Bankrate does not include information about every financial or credit product or service. If you purchase a resale ticket through our Site, you will be purchasing that ticket from either (a)a reseller who is not an Event Organizer, such as other fans, season ticket holders, or professional resellers, or (b)in limited circumstances, the Event Organizer. In an April 2020 message posted on the company website, however, Ticketmaster President Jared Smith aimed to clear things up. Estimate your FICO Score range Estimate for Free janx218 New Member 04-15-2020 09:26 AM Ticketmaster Chargeback? NEVER make an assumption about the status of your order because you have not been contacted by us. Credits are provided by the Event Organizer, and not by Ticketmaster. Take our 3 minute quiz and match with an advisor today. Livry-Gargan to Villepinte - 2 ways to travel via , and line 147 bus In addition, there are no refunds, returns, or exchanges for digital downloads or hotel/ festival packages. What is a chargeback? If your purchase is eligible, we'll send you a credit code redeemable after July 15, 2020 for 100% of your original tickets (plus fees and taxes), which may be applied toward eligible events at the same venue. Unlawful Resale of Tickets; Promotions. These are online platforms and classified ads where people sell tickets. DoNotPay is the first robot lawyer in the world. How to use a credit card chargeback to get refunded for canceled events
