*In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Growth and Development ProgramA program offered to employees which offers course scheduled on various topics designed to train employees on important skills needed for their personal and professional growth and development such as Time Management, Communication, Emotional Intelligence, Conflict Management, Problem-solving, etc. We power our mission with Inktels Passion for People philosophy by only hiring candidates who strive to be their very best. Talent that is passionate, driven to succeed, inspired to perform and measured according to how their performance impacts your bottom line. and both meet and comply with their provisions. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with a disability. You need to ensure that you will focus on the customers at all times by working in a consistently quiet environment during your shift. Si continas recibiendo este mensaje, infrmanos del problema As a result, you may be asked to work on weekends and holidays. Inktel gives employees the option to work from home and connect to their clients and teams to be safe and comfortable. At the Podium, members take on a variety of roles and responsibilities such as Grammarian, Ah Counter, Timer, General Evaluator, Speaker, Table Topics, Podium Master, and President. The idea behind the podium is to get members out of their comfort zones and improve on public speaking skills while in a setting that allows peers and team members to share feedback and best practices. scusiamo se questo pu causarti degli inconvenienti. It means the absolute best talent in the industry will handle your business. Enter your email below to receive job recommendations for similar positions. enviando un correo electrnico a Throughout the organization, Inktel is a company that strives to promote from within and foster career development based on individual strengths. Does the company ask you to engage in a transaction on their behalf as a requirement for getting the job? How do I schedule the hours I want to work? document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Inktel Contact Center Solutions is a Business Process Outsourcer, providing intelligent, professional, and advanced Contact Center Solutions and Services for dozens of companies around the world. CareerBuilder Nordic AB, C/O Kungsholmens Kontorshotell, Warfvinges vg 31, plan 4, 112 51 Stockholm. Denna webbsida krver att JavaScript r aktiverat fr att fungera korrekt. [Customer Support / Fully Remote] - Anywhere in U.S. / $15.66 per hour + bonuses / Medical, dental, vision / Equipment provided / PTO - As a Call Center Customer Service Rep you'll: Respond to incoming calls from existing residential and commercial clients with a goal of providing world-class customer service, diagnosing customer needs and concerns; Handle difficult customer calls in a . Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Does the name, email, or website of the recruiter or job posting match up the actual companys info? 6149 Chancellor Dr. Orlando, FL 32809, USA. Lets connect and find out how Inktel creates world-class interactions, 8200 NW 33rd St,Miami, FL 33122Suite #100. We started with a 8:00 am to 5:00 pm shift and then were thrusted into a 2:00 pm to 11:00 pm. Inkcredibles, no matter where they are, add passion the Inktel way even if their chatty coworker is their pet dog. It is through two internal programs, ACE Academy and Leadership Development Program, that this is accomplished. Some of our clients provide services and support to customers on weekends and holidays. Sephora and Inktel are seeking WORK-FROM-HOME independent contractors who are passionate about beauty, providing world-class service and would like to represent one of the the worlds top beauty brands and retailers. Honestly at first I thought this company was great because training was so interactive and everyone was so nice. Instructional Designer - Manufacturers Rd (Remote), Astec (Chat - Jerome Ave), Chattanooga, TN. Will I get to choose which project I work on? We work towards collective success and achieve industry-wide recognition. Please help us protect Glassdoor by verifying that you're a That group of girls I mentioned earlier? Equipment list will be provided upon initial interview. Passionately strives to achieve results and conveys a strong need to win. We never require you to purchase anything from Inktel. What are the minimum technical requirements to become a Home Service Partners at Inktel? For approximately nine months of the program trainees will rotate among three required departments. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Inktel Contact Center Solutions is a Business Process Outsourcer, providing intelligent, professional, and advanced Contact Center Solutions and Services for dozens of companies around the world. How satisfied are employees working at Inktel Direct? Holds themselves and others accountable for adhering to and promoting Inktels corporate culture and policies. Inktel. Inktel is proud to be an Equal Opportunity Employer and Drug-Free Workplace. Hiring Remote Customer Service Reps - Part-Time/Full-Time - Hourly Rates Ranging $16-$26/Hr. It leads to a happy workforce that genuinely cares about the work they are doing, industry-low turnover rates, and the very best talent in the industry. Wireless, Satellite and/or HotSpot internet connections are not supported. InkWell is your home for healthy tips, news & notes, recipes, our calendar of events, and our stories of Inktels journey to workplace wellness. B) Salary.com being able to use your name and address to tailor job posting to your geographic area. To unlock your profile and take advantage of all features on CareerBuilder.com, you need first to upload or build a resume, [Call Center / Administrative Assistant / Fully Remote] - Anywhere in U.S. / Up to $60K per year - As a Customer Service Rep you'll: Support the Acquisitions Manager(s) by taking incoming calls/leads and qualifying them and building rapport at the time of initial and ongoing conversations; Manage the CRM by inputting the live leads and attaching each lead to a marketing campaign and sales rep; Schedule all (physical and phone) appointments for sales staff; Handle confidential information with sensitivity and discretion; Communicate Appointment details with Acquisition Managers and keep on top of the flow of tasks; Return calls in a Fast, pleasant, and upbeat mannerHiring Fast >>, Help us improve CareerBuilder by providing feedback about this job: We were offered positions that were work from home which was very convenient, however everything we learned in training for our contract company Pandora Jewelry was thrown out the window. . Probably not, but there's more to the story. Inktel Contact Center Solutions is a Business Process Outsourcer, providing intelligent, professional, and advanced Contact Center Solutions and Services for dozens of companies around the world. Inktel Holdings is the owner of several leading business process outsourcing companies - Inktel Contact Center Solutions LLC, Inktel Government BPO Services LLC, iD Commerce & Logistics LLC and Buena . We foster a true team mentality through team building events. Driven by our Passion for People, our Trainers are experts at helping our team members grow and develop into better customer service professionals. You will be responsible for chat contact from clients but can be transitioned to handle multiple platforms, including phone and email at any time depending on client needs. All roles for the most part; Answered by Brand Ambassador (Former Employee) - Remote - April . A) Salary.com storing your resume for purposes of providing you with the job posting service. What will Inktel never do or ask me to do? C) Salary.com using cookies (as described here) to refine and tailor the website visitor experience. If you feel youve been deceived, we first recommend that you share this with your local law enforcement agency. What if I feel Ive been deceived by someone using the Inktel name? The leads and supervisors take forever to respond to you through teams with answers for your customers which is exceedingly frustrating. This includes Phone, Text, Chat, Email, and Social Media support. Wir entschuldigen uns fr die Umstnde. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Then well take it from there! WISH is an Inktel initiative designed for our employees to submit wish requests on their behalf, other employees, or even others who are important in their lives. I have not been paid at all and have no way of contacting anyone in leadership, other than email. The Arizona Coyotes have touted their $2.1 billion project proposal in Tempe as an opportunity to "transform a landfill into a landmark," and a public . Check out some frequently asked questions below, 8200 NW 33rd St. Do you have a bad gut feeling? I don't believe one person should ruin the company but honestly I've never been disrespected so bad. The Inktel at home platform is built to support Windows-based PCs only. CAMELZEBRAHORSEMOOSEMOUSEWHALEOTTERTIGERLEMUR, VALVE, EVOLVED, DREAMER, REVEALED, DRIVEN, Your California Privacy Rights/Privacy Policy. AZ International Auto Show & New Car Buyer's Guide 2020 Model Year, Your California Privacy Rights/Privacy Policy. Work schedules will be determined based upon the availability you indicate during the application process and what you agree to during the contracting process. We were given new rules that went against what we learned right from the start. They guilt you and make you feel privileged to have a work from home job, yet do shift bids 3-4 times a year. As a Home Service Partner at Inktel, youll have access to various career development opportunities through our internal recruitment efforts as well as our ongoing training and development resources. Depending on the client's needs, the expected hours you would need to be available to work would be 32 hours unless our business needs change. Yes, you'll need to be available to work both weekends and holidays. Do you need to pay to get the job, buy supplies, or invest in the company? For those contracted, we provide training materials to prepare you to meet the more specific operational requirements of the client project you are assigned to once you are a Service Partner at Inktel. Demonstrate ability to deliver a high level of client service under high volume, Prior customer service/troubleshooting experience preferred, Able to quickly navigate through multiple systems simultaneously. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Si vous continuez voir ce The work contract is sketchy and unclear. What does the interview process look like? Yes, you will be required to sign an Independent Contractor Agreement, Statement of Work, Technical Requirements Attestation and complete a W9 Form. Stay away from this horrid mess of a company! 0 suggestions are available, use up and down arrow to navigate them, Ta reda p hur du kan vxla upp din karrir. Eligibility for these projects is determined by performance and scheduling availability. The Inktel technology enables associates to work from the comfort of their own home, while ensuring the superior services, security, confidentiality, and assurances that our clients expect for their customers. naar 2023 CareerBuilder, LLC. Each client project is unique and will require different work schedules that may vary from early morning to late-night hours. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities, The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Inktels differentiation is in the caliber of talent we choose, the focus placed on selecting the very best talent, growing that talent, putting that talent in the best situation to succeed, and then recognizing and rewarding that talent properly. Who ALL have since quit!! Puzzle solutions for Sunday, April 30, 2023. Miami, FL Easy Apply 20d. om ons te informeren over dit probleem. Inktel Contact Center Solutions Outsourcing and Offshoring Consulting Doral, Florida 21,931 followers A leading business process outsourcer specializing in creating personalized call center solutions. This includes Phone, Text, Chat, Email, and Social Media support. For approximately nine months of the program trainees will rotate among three required departments. Yes, youll have a fixed training schedule that is led by a Inktel at home trainer. BBB Business Profiles are subject to change at any time. To be considered to make a WISH for a friend, loved one or co-worker, you must: InkWell represents an ongoing commitment to physical, nutritional/chemical, and mental wellness at Inktel Contact Center Solutions. los inconvenientes que esto te pueda causar. This content is only available to subscribers. You must be able to establish a designated work space, free from noise and distractions to handle incoming phone calls. Capable of adapting to various tasks. Hiring and training as well can be virtual with Inktel staff located across the country in various states. Flexibility is a key part of being a Service Partner at Inktel. You are also watched constantly. Training will be provided on client information and systems used. Leads by example by keeping promises and commitments. On this week's episode, President, Inktel Doral Pajama Day #inktel #addpassion #, Thanks @austinkreinz for taking the time to sit do, Congratulations to our February Inktel Employee of, Have been with Inktel for at least 1 year, Be in good standing for at least 6 months with no prior performance or attendance records, Grant Inktel permission to share the details of the Wish internally and on our social media platforms. Ive had to reach out 3 times for payment information, and seem to be getting the run around. Voices, experts and personalities on the left and right side of politics because we think its vital to hear both sides of the story. Because we partner with many Global 1000 companies, we offer a wide variety of opportunities and experiences to employees at all levels. Online job search engine FlexJobs.com recommends asking yourself a few questions when responding to an online job opportunity: Is the hiring companys name listed in the job listing? Miami, FL 33122. 2023 CareerBuilder, LLC. Jumbles:GURNEYCAVORTTRUDGE HINDERHOTTERMISHAP, Answer: To better understand addition, their teacher wanted them to GIVE IT SUM THOUGHT. This is a virtual customer support job taking incoming calls, working from home using your own computer equipment that meets our technical requirements. Does my office really need to be secluded and noise-free? Requisition Number: TRAIN001809. No one told us at the beginning when we interviewed that it would be rotating shifts. Information about company support and remote work due to COVID-19. For more information, see our, Customer Service Representative, Tempe, AZ. real person. Does the language used in the posting sound odd or strangely written? Suite 100 11/04/2022. Excellent problem solving skills & must have a can do attitude. Through our iCares initiative, we give life to our philosophy of corporate responsibility for community and employee well-being. The work contract is sketchy and unclear. Du fr ett mail nr nya jobb publiceras som matchar din skning. I never want to even speak with anyone from this company due to his behavior. Nov 28, 2022. Is resilient in the face of adversity and work towards a goal despite any setbacks. The managers/supervisors were quick to help and respond when needed. Fill out an application and our Recruiting Team will reach out via phone call or email. We strongly believe we can make a difference in the lives of our team members. Se continui a visualizzare Individuals must also be able to establish a designated work space, free from noise and distractions to handle customer inquiries. This includes Phone, Text, Chat, Email, and Social Media support. Training time is dependent on the needs of each client project and can range from a few days to a several weeks in duration. per informarci del problema. 25% of Inktel employees are Hispanic or Latino. 67% of Inktel employees are women, while 33% are men. This site requires JavaScript to work correctly. Helping each other when needed, otherwise we would have all been left for dead. With 330 rooms, including 11 suites and 36,000 square feet of meeting space, management of the hotel is expecting to be able . You will pay a fee to work here. Can I request time-off for vacations or appointments? 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. December 26, 2022. Job Category: Training. and we will do our best to investigate and shut down the perpetrator so that others do not suffer the same fate. You must treat this as a professional position and keep your office completely noise-free. Common noise distractions include televisions, radios, barking dogs or other pets, family members or others in your home, doorbells, cell phones and even lawn mowers. All rights reserved. Demonstrates strong commitment to meeting the needs of co-workers, management, and clients. This is the Inktel company profile. Als u dit bericht blijft zien, stuur dan een e-mail Click the checkbox next to the jobs that you are interested in. Inktel at home provides you with specific product and client training through a certification program to prepare you for the on-the-job requirements of your assigned client project. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. This is common practice for the work at home field. Any full-time employee thats been with us at least one year and in good standing can submit their request through the WISH platform on our website. What are the age and educational requirements? Our focus on people and employee-centric work environments lend themselves to a huge competitive advantage in the war for talent in the contact center industry. What roles at Inktel Contact Center Solutions can work from home during the COVID-19 outbreak? Then, please do let us know. With any project, however, youll need to commit to a minimum of working 4-6 consecutive hours each shift. Luckily I can not provide screenshots of the disrespect but I have it handy. Terms and Conditions Expand your search at Inktel: Actively partnering with charitable organizations, we pride ourselves in our commitment to our community because we care.iCares also demonstrates our commitment to the professional and personal development of our team. Nous sommes dsols pour la gne occasionne. In-depth coverage of the Valleys real estate market find out whats getting built and what areas are seeing redevelopment. Inktel is honored to be a part of the 50 Year SOCA, Team Inktel had a blast at yesterday's 2023 #Corpo, Congratulations to Myrye Loffredo, Inktel's March, New Podcast Episode Alert: "Customer Service, New Episode Out! Email us at careers@Inktel.com (HINT: that's one way you know it's us!) How many working hours per week are required? Please enable Cookies and reload the page. Are you sure you wouldnt like a free professional resume evaluation? Minimum 32 hours per week, however it is very likely that it will be 40 hours or more. The most common ethnicity at Inktel is White (55%). Inktel, headquartered in Miami Lakes, Florida, and established in 1997, is a business process outsourcing company specializing in contact center solutions.. Its also a great way to give and receive constructive feedback while overcoming public speaking fears while working with peers. There was an issue the first 2 days because I was out of state. para informarnos de que tienes problemas. Its what makes us who we are. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. The Podium is also a great way to meet other individuals in the organization that work out of different sites or business verticals. On average, the application process takes 10 minutes to complete. After these are completed, the LDP members are then placed in various elective tracks that will be chosen based on job performance, participants preferences, and Inktels business needs. to let us know you're having trouble. To use our website, you must agree with the Inktel provides Contact Center Solutions to many Fortune 500 companies, federal/state/local government agencies, . Terms and Conditions Service - Start 5/1 - $15.50 plus Bonuses #MGC, REMOTE Luxury Brand Cust. You feel like you are being hounded constantly. an. Inktel contact info: Phone number: (305) 523-1100 Website: www.inktel.com What does Inktel do? There is comprehensive training, a wide network of support, a comprehensive knowledge base, Inktel University, a robust intuitive internal social media platform and much more. We provide professional and personal development opportunities. You may also be offered the opportunity to work additional hours to support a particular client project. Leadership Development ProgramA program designed to develop a firm career foundation for recent college graduates who demonstrate a profound desire to succeed and thrive on being challenged. Aydanos a proteger Glassdoor verificando que eres una persona real. As a job seeker, what should I be on the lookout for in a job description? Note: Most subscribers have some, but not all, of the puzzles that correspond to the following set of solutions for their local newspaper. Caso continue recebendo esta mensagem, After these are completed, the LDP members are then placed in various elective tracks that will be chosen based on job performance, participants preferences, and Inktels business needs. and mental wellness at Inktel Contact Center Solutions. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Our contract very clearly states you must work at least 30 days to receive training pay. Our success depends on the satisfaction of our customers, partners, andmost importantlyour employees. Don't work for this place. Please, activate it in the options of your browser. Absolutely! The Omni Tempe Hotel at Arizona State University will open on April 28. Job openings at Inktel Contact Center Solutions. $45K Per Year (Employer est.) We build strong teams through caring and driven management, inspiring workspaces, and engaging internal initiatives. Will I need to work weekends or holidays? Vnligen aktivera JavaScript i instllningarna fr din webblsare. message, please email Customer Service Representative (Former Employee) - Work from home - October 29, 2022. Are there opportunities for career advancement? Inktel is Where Talent Lives! Customer service experience obtained in retail, hospitality or call center environment of a minimum of 1 year is essential. when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. "Inkcredibles", no matter where they are, add passion the Inktel way even if their chatty coworker is their pet dog. Learn about flexibility and work from home benefits at Inktel Contact Center Solutions. because you'll be termed within a few months. Thankfully I made friends virtually and started our own group to get by. Our vision To be recognized by our employees, clients, community, and peers as the standard for service and performance excellence. It was work from home so that was a big plus. Review fromNaria M. 1 star. You must be hard wire connected to the internet. That's $12 million more than what was forecast in the Coyotes' first . Miami, FL 33122. BBB Business Profiles may not be reproduced for sales or promotional purposes. Will I have time to do other things while Im at work? . BBB Business Profiles are provided solely to assist you in exercising your own best judgment. How much time does it take to complete the training? Recognizes opportunities and takes action. On average, employees at Inktel stay with the company for 3.0 years. privacy and protection, Our focus on people and employee-centric work environments lend themselves to a huge competitive advantage in the war for talent in the contact center industry. Suite 100 document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Lets connect and find out how Inktel creates world-class interactions, 8200 NW 33rd St,Miami, FL 33122Suite #100, 8200 NW 33rd St. What does that mean for our clients? How long will it take to complete my application? We will help get the answer! envie um e-mail para Hiring and training as well can be virtual with Inktel staff located across the country in various states. entertainment, news presenter | 4.8K views, 28 likes, 13 loves, 80 comments, 2 shares, Facebook Watch Videos from GBN Grenada Broadcasting Network: GBN News 28th April 2023 Anchor: Kenroy Baptiste. They are a joke and I caution anyone who attempts to work there. To be successful as a Service Partners at Inktel, you must have a strong working knowledge of computers and be comfortable using both the Internet and e-mail. Amazing combination of agile thinking, high energy, passion, and persistence: resourcefulness, Communicate with customers in a proactive and professional manner, Strong desire to be helpful and take ownership to resolve customer situations. Of course, you will have normally scheduled breaks where you can handle personal items such as having your lunch or managing simple in-home chores. By agreeing to submit your resume, you consent (in accordance with our Terms of Use and Privacy Policy) to: Should you have any questions or wish have your information removed from our service, please contact us here. We require all employees to be a minimum of 18 years of age and have a high school diploma or GED. Head researcher Dennis Hoffman concluded that the project would generate $167 million for Tempe over the next 30 years. Ricky Arriola is the Founder and CEO of Inktel Holdings Corp, a company headquartered in Miami and with offices throughout the United States. Ci 727 reviews from Inktel Contact Center Solutions employees about Inktel Contact Center Solutions culture, salaries, benefits, work-life balance, management, job security, and more. Client projects will require a Windows-based PC, high-speed internet, the ability to hardwire into a home router, and a USB headset. Expert guides to food, music and nightlife, plus our best getaways when you need to escape the "dry heat". Service - Start 5/1 - $15.50 plus Bonuses #MGC . REMOTE Luxury Brand Cust. This includes Phone, Text, Chat, Email, and Social Media support. If you have concerns about missing time on your shift, please speak with your Team Lead or Coach. 41 CFR 60-1.35(c), 8200 NW 33rd St. Suite 100 questo messaggio, invia un'email all'indirizzo This place should be shutdown for unreasonable practices. Navigates change in a positive way while taking on new responsibilities that have improved Inktel. Ansk enkelt till flera jobb med bara ett klick! Apple/MAC computers, Chromebook, or tablets are not supported at this time. 729 reviews from Inktel Contact Center Solutions employees about Inktel Contact Center Solutions culture, salaries, benefits, work-life balance, management, job security, and more. Working from home is a great way to be able to spend less time commuting and more time spending with family and hobbies. How do I know if Im hearing from a Inktel recruiter? Onsite Call Center Supervisor - Cosmetics (#MEX) Miramar, FL Easy Apply 5d. Keep up to date with product/procedural knowledge and assessing industry trends; translate knowledge into written client communication, Work in tandem with the quality and training team to self-manage performance expectations, Maintains proprietary call center database (CSC) by entering information accurately and fully documenting all client interactions appropriately, Be punctual to work and adhere to all schedules and deadlines both scheduled and special projects, Strive to exceed key performance indicators (KPI) and quality goals as outlined by management. While you are on schedule, you will receive constant interactions and must be at your computer to receive them. [Call Center / Administrative Assistant / Fully Remote] - Anywhere in U.S. / Up to $60K per year - As a Customer Service Rep you'll: Support the Acquisitions Manager(s) by taking incoming calls/leads and qualifying them and building rapport at the time of initial and ongoing conversations; Manage the CRM by inputting the live leads and attaching each lead to a marketing campaign and sales rep .

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inktel contact center solutions work from home